Summary
Overview
Work History
Education
Skills
Certification
Timeline
BusinessAnalyst
Chase Pals

Chase Pals

Grimes,IA

Summary

Accomplished leader with over 15 years of experience driving strategic initiatives, leading high-performing teams, and delivering complex programs from vision to execution. Skilled in talent management, operational excellence, and influencing organizational change. Known for leading through influence, building relationships, and coaching others. Brings strong communication skills, analytical capability, project management chops, and a passion for developing people. Ready to take on critical business challenges.

Overview

15
15
years of professional experience
3
3

Certificates

Work History

Vice President, Executive Operations

Innovation Refunds
Grimes, IA
03.2022 - Current

Vice President, Executive Operations

Sep 2023 - Present · 1 mo

  • Work closely with the President as a trusted advisor, managing special projects and strategic initiatives.
  • Engage with senior leaders to identify and surface emerging issues, opportunities and challenges.
  • Drive execution of key Presidential priorities and monitor progress.
  • Facilitate communication and alignment between the CEO's office and business units.
  • Manage relationships and engagement with the Board of Directors. Prepare Board materials and reports.
  • Oversee corporate strategy planning processes and key strategic projects.
  • Coordinate across functions to ensure efficient operations and optimal resource allocation.
  • Support the recruitment, onboarding, and development of executive staff.
  • Track and evaluate the impact and effectiveness of executive team initiatives.
  • Motivate and inspire leaders and teams through coaching, feedback and leadership.
  • Oversee organizational governance, ensuring compliance with policies and procedures.
  • Represent the executive team internally and occasionally externally at events, conferences.

Vice President of Strategy

May 2023 - Sep 2023 · 5 mos

  • As Vice President of Strategy I help facilitate the creation, adaptation, and execution of the company strategy as lead of the Strategy Delivery team. This role is also closely aligned with our President as the conduit to every function of the business.
  • Working closely with the President and other executives to define and shape the overall strategy and direction for the company. This likely involves analyzing market trends, competitive dynamics, growth opportunities, and challenges to chart a path forward.
  • Leading the Strategy Delivery team to translate the strategy into concrete goals, initiatives, and execution plans. This requires bridging the gap between strategic vision and tactical implementation.
  • Facilitating cross-functional collaboration and alignment across business units to ensure all parts of the organization are working in sync to achieve strategic objectives.
  • Tracking performance and progress of strategic initiatives, identifying risks and barriers to execution, and adapting plans as needed.
  • Advising functional leaders on strategic decisions for their respective areas to ensure alignment with the overarching strategy.
  • Developing processes for strategic planning, goal-setting, and performance reviews to institutionalize strategic thinking and execution as core capabilities.
  • Communicating and promoting the strategy across the organization to gain understanding and commitment at all levels.
  • Providing counsel and perspective to the President and leadership team on external trends, emerging opportunities, competitive dynamics, and other strategic considerations.

Assistant Director - EPMO

Nov 2022 - May 2023 · 7 mos

  • Helping implement project management standards, methodologies, and tools across the organization.
  • Providing training and mentoring to build project management capabilities.
  • Developing project governance frameworks to align projects with strategic priorities.
  • Leading portfolio management processes to optimize project mix and resource allocation.
  • Establishing PMOs for business units or functions to scale project execution.
  • Driving continuous improvement of PM practices, including collecting lessons learned.
  • Introducing and championing PM software, systems, and technologies.
  • Promoting a culture that values project discipline and strategic alignment.
  • Monitoring project performance metrics and reporting on status to executives.
  • Recruiting and developing talent for PM roles.

Program Manager - EPMO
Jul 2022 - Nov 2022 · 5 mos

  • Provides program management leadership to all departments supported.
  • Integrates activities across all impacted departments as needed to ensure successful implementation & support of program/project objectives.
  • Leads and manages program and project teams throughout the program lifecycle.
  • Ensures that proper discoveries and program scope is adequately defined and the program/project is designed and executed to deliver the scope objectives.
  • Works closely with Program sponsors to ensure requirements are complete, accurate and measurable.
  • Monitors & communicates resource need, utilization, and contention throughout the program lifecycle.
  • Develops and institutes an effective communication plan to ensure all stakeholders are kept informed throughout the program.
  • Timely identifies, tracks, manages and resolves program issues and risks.
  • Acts as a project manager as needed.

Sr. Corporate Recruiter

Mar 2022 - Jul 2022 · 5 mos

  • Supported the scaling of our company from 35 employees to over 1100
  • Build talent pipelines for current and future job openings
  • Lead all sourcing strategies
  • Manage our external partnerships with colleges, job boards and HR software vendors
  • Implement online and offline employer branding activities
  • Prepare and review our annual recruitment budget
  • Oversee all stages of candidate experience (including application, interviews and communication)
  • Forecast hiring needs based on business growth plans
  • Manage, train and evaluate our team of recruiters
  • Participate in and host recruitment events to drive awareness of our company
  • Develop a network of potential future hires (e.g. past applicants and referred candidates)
  • Measure key recruitment metrics, like source of hire and time-to-hire

Delivery Leader

Accenture
Grimes, IA
2019.08 - 2022.03

Delivery Lead
Oct 2021 - Mar 2022 · 6 mos

  • Led the software development life cycle for AgView, a custom software platform built to provide pork producers with insights and tools to strengthen on-farm sustainability.
  • Managed the AgView product roadmap, prioritizing features based on client needs and software capabilities.
  • Assembled and led the cross-functional AgView delivery team, including developers, QA testers, DevOps engineers, product owners, and UX designers.
  • Established AgView technical standards, architecture, integration points, and security protocols.
  • Drove AgView development sprints, overseeing iterative coding, testing, and documentation.
  • Tracked and reported on AgView budget, timeline, resourcing, risks, dependencies, and delivery commitments.
  • Interfaced with National Pork Board leadership and other stakeholders for status updates, escalations, and change requests.
  • Identified opportunities for AgView platform expansion, enhancement, and increased client adoption.
  • Championed DevOps capabilities for continuous AgView integration, testing, deployment, and monitorin
  • Instituted processes, communication rhythms, tools, and cultural norms to optimize AgView team productivity.
  • Managed third party vendor relationships contributing to aspects of AgView build.


Associate Delivery Lead
Sep 2020 - Nov 2021 · 1 yr 3 mos

  • Led the software development life cycle for AgView, a custom software platform built to provide pork producers with insights and tools to strengthen on-farm sustainability.
  • Managed the AgView product roadmap, prioritizing features based on client needs and software capabilities.
  • Assembled and led the cross-functional AgView delivery team, including developers, QA testers, DevOps engineers, product owners, and UX designers.
  • Established AgView technical standards, architecture, integration points, and security protocols.
  • Drove AgView development sprints, overseeing iterative coding, testing, and documentation.
  • Tracked and reported on AgView budget, timeline, resourcing, risks, dependencies, and delivery commitments.
  • Interfaced with National Pork Board leadership and other stakeholders for status updates, escalations, and change requests.
  • Identified opportunities for AgView platform expansion, enhancement, and increased client adoption.
  • Championed DevOps capabilities for continuous AgView integration, testing, deployment, and monitoring.
  • Instituted processes, communication rhythms, tools, and cultural norms to optimize AgView team productivity. - Managed third party vendor relationships contributing to aspects of AgView build.

Talent Engagement Consultant, Industry X
Aug 2019 - Oct 2020 · 1 yr 3 mos

  • Partnered with business leaders to develop and execute talent engagement strategies and programs aligned to organizational goals.
  • Created and managed initiatives aimed at improving employee satisfaction, retention, development, and productivity.
  • Advised managers on strategies and best practices for engaging, motivating, and developing team members.
  • Designed and delivered training and workshops focused on people manager skills, from recruiting to performance management.
  • Identified opportunities and proposed solutions to enhance organizational culture, empowerment, work environments and total rewards.
  • Managed the annual employee engagement survey process end-to-end, from communication campaigns to analyzing results and presenting findings.
  • Created action plans, in partnership with business leaders, to address engagement survey outcomes.
  • Tracked employee engagement metrics and trends, providing analytical insights to inform program development.
  • Researched new approaches, methods, and technologies to continually elevate talent engagement programs.
  • Facilitated team workshops aimed at issue resolution, collaboration improvement, and culture enhancement.
  • Developed and executed communications campaigns to promote talent programs, services, and culture initiatives.

Consulting Sr. Contract Recruiter

Wells Fargo
04.2019 - 08.2019

Contracted with Wells Fargo to assist in the growth of the Servicing and Operational Risk Management group as well as additional assistance for Cap Markets.
• Full cycle recruiting
• Managing end to end recruiting process from engagement session to offer accepted.
• Detailed resume review
• Interview and phone screen execution
• Was managing my own pipeline of 35+ openings within my first 3 weeks.
• Oversaw a consistent applicant pipeline of over 1000 candidates

Sales & Talent Acquisition Consultant

TGC Consulting
02.2018 - 04.2019

TGC Consulting is a Talent & Business Consulting firm that was in partnership with Diversified Software Resources out of Des Moines, IA to provide business development, recruiting, consulting contract work. In addition to the partnership with DSR, TGC also has multiple additional clients as well. With DSR TGC was primarily responsible for acquisition of new clients, account management, recruiting for all levels of IT professionals and overseeing development of DSR social media brand and marketing.
• Full Cycle Recruiting
• Acquisition of new clients
• Oversee development of DSR social media brand and marketing
• Account Management

Client Services Manager

AgileOne
12.2016 - 02.2018

AgileOne provides solutions to mitigate and streamline how a company hires contingent workers (temporary, contractors, seasonal, project-based) and/or direct workers (full/part-time employees, FTEs). Our proprietary technologies automate the hiring processes across an organization, while our on-site or remote programs manage multiple staffing agencies, named resources, project-based workers, or recruitment processes. Together, our services and technologies improve visibility, decrease liability and overhead, and save you money while effectively managing your workforce.
• Responsible for day to day operations & overall program management
• Created an SOP, internal quick reference guides, supplier reference guides
• System admin for our internal VMS tool
• Handled performance reviews for internal staff and suppliers
• Create standard reporting for the program
• Grew the internal contract headcount from 200+ in February to 350+ as of January 2018
• Increased spend by over $300k week over week

Account Manager/Full Desk Recruiter

TeamSoft
03.2016 - 12.2016

Visiont is a professional IT staffing & recruiting firm out of Urbandale IA. They specialize specifically in IT and have been in the Des Moines Market for over 18 years. Responsibilities are specifically tied to new business development.
• Responsible for developing a sales cycle
• Added multiple new billing clients in my first 6 months
• Implemented and managed a sales intelligence platform to increase access to information for the sales force.
• Cultivated and grew relationships with management
• Continued consultative selling that allowed me to be successful in my most previous role.
• Full Cycle Recruiting

Senior Account Manager

Lab Support
01.2011 - 03.2016

On Assignment, Inc. (NASDAQ: ASGN), is a diversified professional staffing firm providing flexible and permanent staffing solutions in specialty skills including Laboratory/Scientific, Healthcare/Nursing/ Physicians, Medical Financial, Information Technology and Engineering.
• Manage an active client base of 75 plus companies.
• Assisted in sourcing new talent during peak times.
• As well as a managing a weekly contract base of almost 100 external employees
• Grew the office from 2013 to 2016 by 70 ongoing contract employees along with 3-5 direct hires per month.
• 2014-15 Made Presidents Club and generated over $1,500,000 in profit
• Relationship driven selling that created a top 10 office out of almost 40 offices nationally.

Education

Associate of Arts - BUSINESS LAW

NIACC
MASON CITY

Associate of Science - CRIMINAL JUSTICE

Kirkwood Community College
Cedar Rapids, IA

Skills

  • Organizational & Strategic Planning
  • Leadership
  • Program Management
  • Talent Management
  • Coaching and Mentoring
  • Relationship Management
  • Execution and Delivery
  • Process Improvement

Certification

Certified Scrum Master

Certified Safe Agile

Certified Contingent Workforce Professional

Timeline

Vice President, Executive Operations

Innovation Refunds
03.2022 - Current

Delivery Leader

Accenture
2019.08 - 2022.03

Consulting Sr. Contract Recruiter

Wells Fargo
04.2019 - 08.2019

Sales & Talent Acquisition Consultant

TGC Consulting
02.2018 - 04.2019

Client Services Manager

AgileOne
12.2016 - 02.2018

Account Manager/Full Desk Recruiter

TeamSoft
03.2016 - 12.2016

Senior Account Manager

Lab Support
01.2011 - 03.2016

Associate of Arts - BUSINESS LAW

NIACC

Associate of Science - CRIMINAL JUSTICE

Kirkwood Community College
Chase Pals