Summary
Overview
Work History
Education
Skills
Timeline
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Chase Peterson

Shawnee,KS

Summary

Driven professional with a track record of delivering exceptional customer service and achieving high revenue targets, notably managing over $40,000 in revenue at College Works Painting. Skilled in negotiation and resolution, alongside proficiency in Microsoft Office, excels in stress tolerance and relationship building, ensuring streamlined operations and client satisfaction.

Overview

2
2
years of professional experience

Work History

Collection Specialist

RSH & Associates
09.2022 - 03.2024
  • Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
  • Negotiated payment plans with customers, prioritizing account resolution and maintaining rectitude throughout interactions.
  • Maintained high volume of calls and met demands of busy and productive work schedules.

Branch Manager

College Works Painting
04.2022 - 09.2022
  • Managed a production of over 40,000 dollars of revenue over the summer season, while hiring and coordinating a small crew of employees.
  • Improved customer satisfaction by ensuring service quality, resolving client issues promptly, and maintaining friendly professionalism during interactions.
  • Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.

Education

BBA - Marketing

Kansas State University
Manhattan, KS
06.2022

Skills

Stress Tolerance

Empathy and Tactfulness

Negotiation and Resolution

Payment management

Relationship Building

Account Monitoring

Data entry proficiency

Microsoft Office

Timeline

Collection Specialist

RSH & Associates
09.2022 - 03.2024

Branch Manager

College Works Painting
04.2022 - 09.2022

BBA - Marketing

Kansas State University

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Chase Peterson