Chase Phillips
GILBERT,Arizona
Summary
Motivated Warehouse Worker skilled at providing efficiency in shipping and receiving, inspection and storage operations. Handles diverse materials to achieve high-quality packaging standards and reduce risk. Brings related experience and dedication to meet production and quality goals. Cashier skills with great customer service and a understanding of financials.
Overview
5
5
years of professional experience
Work History
Warehouse Supervisor
Sunset Spas
01.2023 - Current
- Oversaw daily operations and shipping and handling processes.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Started up and shut down processing equipment.
- Supervised warehouse operations by managing employees during shifts.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Supervised shipping and receiving, distribution and workplace safety.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Managed merchandise inventory transactions.
CVS Shift Supervisor
CVS Pharmacy
12.2021 - 08.2022
- Completed store opening and closing procedures and balanced tills.
- Increased sales performance through effective upselling techniques and staff training initiatives.
- Delivered successful training to more than 5 employees during tenure, educating on successful work processes and productivity strategies.
- Helped store management meet standards of service and quality in daily operations.
- Responded to and resolved customer questions and concerns.
- Improved customer satisfaction rates with consistent quality checks and timely resolution of complaints.
- Troubleshot equipment to reduce service calls and downtime.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
U-Haul Manager
SSC Auto Repair
10.2020 - 12.2021
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Defined clear targets and objectives and communicated to other team members.
- Maximized performance by monitoring daily activities and mentoring team members.
- Managed senior-level personnel working in marketing and sales capacities.
- Day to day operations such as: Getting customers to there rentals, cleaning rentals after returns, billing and paper work
- Cross-trained existing employees to maximize team agility and performance.
Cashier
Little Caesars Pizza
04.2019 - 10.2020
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Upsold additional products and services to customers, increasing revenue.
- Built relationships with customers to encourage repeat business.
- Performed cash, card and check transactions to complete customer purchases.
- Handled cash with high accuracy and took care to check bills for fraud.
- Restocked and organized merchandise in front lanes.
- Worked closely with shift manager to solve problems and handle customer concerns.
Education
High School Diploma -
Dr. Camille Casteel High School
Queen Creek, AZ05.2021
Skills
Positive Attitude
Equipment Maintenance
Facility Security
Safety Procedures
Computer Skills
Customer care
Forklift Operation
Warehouse Operations
Email and Phone Communication
Heavy Lifting
Timeline
Warehouse Supervisor
Sunset Spas
01.2023 - Current
CVS Shift Supervisor
CVS Pharmacy
12.2021 - 08.2022
U-Haul Manager
SSC Auto Repair
10.2020 - 12.2021
Cashier
Little Caesars Pizza
04.2019 - 10.2020
High School Diploma -
Dr. Camille Casteel High School