Chase Preston
Crestline,OH
Summary
At Thomas Electric, I excelled as a Generac Generator Technician, showcasing unparalleled attention to detail and customer service excellence. My adeptness in troubleshooting and preventive maintenance not only enhanced equipment lifespan but also significantly boosted customer satisfaction. My commitment to safety and continuous skill advancement through team training and technology adaptation underscored my achievements in the field.
Overview
5
5
years of professional experience
Work History
Generac Geneeator Technician
Thomas Electric
08.2019 - Current
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Optimized system performance thorough testing and analysis.
- Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
- Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
- Increased equipment lifespan, performing preventive maintenance and timely repairs.
- Improved customer satisfaction, swiftly addressing and resolving technical inquiries and issues.
- Conducted detailed diagnostics to identify issues, leading to decrease in system downtimes.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
- Worked with diverse types of weather and ground conditions.
- Inspected, evaluated and calibrated electrical and mechanical systems and components.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
- Completed preventive maintenance on machines to enhance production and maintain quality.
Education
Highschool Diploma - Automotive Engineering
Penn Foster Career School
Scranton, PA12.2021
Skills
- Attention to Detail
- Customer Service
- Works Well Under Pressure
- Multitasking and Organization
- Power Tools and Equipment
- Troubleshooting
- Installation and Repair
- Maintenance and repairs
- Quality Control
- Mechanical Knowledge
- Preventive Maintenance
- Documentation And Reporting
- Equipment Maintenance
- Work Planning and Prioritization
- Customer interaction
- System Troubleshooting
- Heavy Lifting
- Repair services
- Workload Management
- Routine Inspections
- Equipment Repair
- Deadline-oriented
- OSHA Compliance
- Team Training
- Relationship Building
- Safety Equipment
- Product Inspections
- Electrical repair
- Performance Improvement
- Extensive Organizational Skills
- Issue Resolution
- Tech-Savvy
- Component Replacement
- Schematic reading
Timeline
Generac Geneeator Technician
Thomas Electric
08.2019 - Current
Highschool Diploma - Automotive Engineering
Penn Foster Career School
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