Selling high end shoes and clothing through online sale platforms
- Uploaded digital media to online storefront, auction sites or other shopping Web sites for advertising purposes.
- Provided exceptional customer service through personalized recommendations, creating loyal clientele and increasing word-of-mouth referrals.
- Optimized product listings with keyword-rich descriptions, enhancing search engine visibility and driving organic traffic growth.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues through email, live chat, and social media platforms.
- Managed logistics partnerships effectively, ensuring timely deliveries and addressing any shipping-related issues promptly to maintain positive customer relationships.
- Developed successful online sales operations from scratch by establishing and following strategic vision, mission and operational plans.
- Processed and tracked orders and shipments to verify accurate and on-time delivery of products.
- Resolve customer disputes courteously to enhance customer satisfaction.
- Tracked inventory and reviewed retail trends to make timely and proactive business decisions.
- Monitored trends in online retail to identify new opportunities for growth.