Chase Roberts
Livonia
Summary
Hardworking Service Porter eager to fulfill a professional role to apply a proven history of customer satisfaction and dealership performance illustrated many years in related roles. Skilled in supporting dealership roles by applying advanced knowledge of dealership operations.
Overview
2
2
years of professional experience
Work History
Service Porter
LaFontaine Chrysler Dodge Jeep Ram of Fenton
Fenton
06.2024 - 03.2026
- Assisted customers with vehicle drop-off and pick-up processes.
- Prepared vehicles for service by checking fluid levels and tire pressure.
- Collaborated with technicians to ensure timely vehicle servicing.
- Ensured safety protocols were followed in the service department consistently.
- Greeted customers entering the dealership showroom and directed them to the appropriate service personnel or department.
- Inspected vehicles for stains and debris and returned clean and tidy vehicle to customer.
- Contributed to service ticket writing and tagging of customer vehicles.
- Checked tire pressure on customer vehicles and made recommendations for any necessary repairs or replacements.
- Cleaned interior and exterior of customer vehicles using cleaning supplies, vacuum cleaner, air compressor, and power washer.
- Prepared rental cars for customers who requested them while their own vehicle was being serviced.
- Organized storage area containing all parts, tools, and other materials used by the mechanics.
- Maintained a safe working environment by adhering to safety protocols and regulations.
- Demonstrated dedication and work ethic through consistent attendance and top-level performance.
Education
Benjamin Franklin High School
Livonia, MI06-2026
Skills
- Vehicle inspection
- Safety protocols
- Exterior detailing
- Maintenance support
- Customer service
- Customer engagement
- Problem resolution
- Team collaboration
- Time management
- Detail-oriented cleaning
- Effective communication
- Strong work ethic
Languages
French
Limited
Accomplishments
- Varsity Letter Award
Affiliations
- Boys Varsity Cross Country
- Boys Varsity Track and Field
- Boys Indoor Track
References
References available upon request.
Timeline
Service Porter
LaFontaine Chrysler Dodge Jeep Ram of Fenton
06.2024 - 03.2026
Benjamin Franklin High School