Chase Romaldo
Longwood
Summary
Dynamic manager with a proven track record at Papa Johns, excelling in team leadership and customer service. Skilled in inventory management and risk management, I fostered a positive work environment, resolved conflicts, and enhanced team performance, ensuring timely order fulfillment and high customer satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Manager
Papa Johns
03.2025 - Current
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Followed Opening/Closing procedures
- Resolved customer issues
- Handled cash safely
- Maintained positive customer relations by addressing problems head on, and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Manager
Papa Johns
10.2021 - 03.2025
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed and maintained relationships with customers and suppliers through account development.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Made products and ensured orders were out on time.
- Followed Opening/Closing procedures
- Handled Cash
- Managed and motivated employees to be productive and engaged in work.
Pizza Maker
Marcos Pizza
01.2021 - 10.2021
- Wiped down counters and food prep stations using bleach and clean cloths.
- Handled cash register operations by applying coupons, giving customer totals, and processing cash and credit card payments.
- Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
- Monitored and maintained clean working areas and cooking surfaces.
- Prepared raw materials for cooking by cutting vegetables and preparing dough.
- Used pizza cutter to slice pizzas according to size and customer specifications.
- Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
- Monitored pizzas throughout cooking process to deliver correct doneness and prevent burning or undercooking.
Education
High School Diploma -
Center Academy
Waterford Lakes, FL05-2023
Skills
- Inventory management
- Team leadership
- Task delegation
- Risk management
- Customer service
- Clear communication
- Decision-making
- Product management
Certification
FoodServ safe Certification
Timeline
Manager
Papa Johns
03.2025 - Current
Manager
Papa Johns
10.2021 - 03.2025
Pizza Maker
Marcos Pizza
01.2021 - 10.2021
High School Diploma -
Center Academy
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