Chase Saechao
Summary
Ambitious, career-focused job seeker, anxious to obtain an entry-level ] position to help launch career while achieving company goals.
Overview
5
5
years of professional experience
Work History
Solar Energy Consultant
Clean Energy Solutions
01.2024 - Current
- Developed and implemented solar energy solutions for residential and commercial customers.
- Conducted detailed site assessments to determine the best solar system configuration for each customer.
- Performed cost analysis of various solar energy systems and components.
- Analyzed customer needs to recommend appropriate solar energy solutions.
- Developed and presented solar energy solutions to potential customers.
- Organized promotional activities such as seminars and webinars aimed at increasing awareness about solar energy solutions.
Janitor
Jan Nation
01.2023 - Current
- Operating floor buffers, pressure washers, carpet cleaners, vacuums, ladders, snow blowers, leaf blowers safely.
- Clean windows, walls, ceilings, carpets and furniture in assigned areas.
- Sweep, mop and vacuum floors of all areas.
- Operate floor cleaning machines to clean rugs, carpets and hard surface floors.
- Perform minor repairs on doors, locks and other related fixtures as needed.
- Inspect buildings for safety hazards before beginning work assignments.
- Replenish bathroom supplies such as soap, paper towels and toilet tissue.
Virtual Assistant
- Current
- administrative support for you and your business, usually part-time.
- They can do tasks that an executive assistant
- would typically handle, such as scheduling appointments, making phone calls, arranging travel, or organizing emails.
Volunteer
Kindred Hospice
- Current
- I come in to the office and volunteer, like filling, gathering papers and sometimes help with elder folks and whatever they have me to do.
- Assisted with data entry projects to update organizational databases.
- Coordinated logistics for special events, such as conferences or workshops.
- Provided assistance to staff in the daily operations of the organization.
- Assisted with fundraising efforts, including event planning and donor outreach.
- Participated in team-building exercises to strengthen relationships among volunteers.
- Developed educational materials related to topics like diversity, inclusion, and sustainability.
- Helped coordinate transportation arrangements for volunteers who needed rides.
- Provided guidance and support to fellow volunteers during their shifts.
Claims Processor
AppleOne Agency -Assigned at Maximus
Remote
10.2021 - 01.2023
- Review and Process claim forms for individuals filing for Unemployment Insurance
- Process correspondence for Employer or TPA and claimant’s
- Update notes in OTECH system to reflect what has been completed on a case
- Log all cases completely daily, provide assistance to help complete claims when needed
- Documented decisions on each claim based on research findings and applicable benefit plans.
- Corresponded with providers regarding any missing or incomplete documentation needed for successful adjudication of claims.
- Identified trends in denials or rejections due to incorrect coding or billing practices by providers.
- Reviewed and verified insurance policy information to assess coverage and determine appropriate claims processing procedures.
- Performed additional duties as requested by management team.
- Performed quality assurance reviews on completed work to ensure compliance with standards.
- Reconciled payment discrepancies between provider statements and remittance advice from payers.
- Applied knowledge of coding systems such as CPT-4 and HCPCS codes for proper reimbursement.
- Analyzed and evaluated claim forms, medical reports, bills, and other documents to ensure accuracy of data.
- Participated in meetings with internal stakeholders regarding changes in policy, procedure, technology.
- Maintained accurate records of all processed claims in accordance with departmental requirements.
- Managed escalated customer complaints pertaining to denied or delayed payments in a timely manner.
- Updated job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations .
- Provided technical guidance and training to new staff members regarding claim processing procedures.
- Assisted customers via telephone inquiries related to their specific claim status or general questions about the company's services.
- Verified claim data correctness in preparation for processing.
- Processed claims according to established quality and production standards and made corrections and adjustments to solve problems.
Customer Service Representative
LAZ Parking
San Diego, CA
10.2020 - 10.2021
- Customer service guiding them to the right directions
- Face to face customer service
- Assisted customers about their concerns.
DAY Porter/Janitor
Fifty Twenty-Five Apartments
San Diego, CA
07.2019 - 10.2020
- Mopped lobby, picked up trash cleaned the garage, Cleaned the office
- Power washed, deep cleaned once the people move in and out.
- Clean mirrors and glass surfaces using appropriate cleaning materials; apply protective coatings to preserve shine.
- Assist with move-in and move-out activities by preparing rooms for occupancy or removal of old furniture items.
- Wash walls to remove dirt buildup or scuffs from the surface of the wall; strip wax off floors when necessary.
- Inspect all areas for safety hazards before beginning work duties such as frayed carpet edges or loose tiles on the flooring surface.
- Dust furniture and fixtures; polish metalwork on doors and hardware; replace air fresheners and deodorizers.
- Provide emergency cleaning services for spills caused by guests or visitors in public areas of the facility.
- Report any damages found during routine inspections to supervisor immediately.
- Sweep, mop, and buff floors; vacuum carpets and rugs; shampoo carpets and upholstery; clean restrooms, lobbies, hallways, stairwells, elevators, walkways; empty trash receptacles.
Education
Bachelor of Arts - Dentistry (Pre-Dentistry)
CSU Stan
Turlock, CADiploma -
Golden West High School
Business Diploma -
UEI TRADE COLLEGE
Associate of Arts - Business
Fresno City College
Fresno, CASkills
- Call Center
- Otech
- Typing
- Organization
- Problem-solving
- Word
- Sales strategy development
- Energy efficiency analysis
- Sales Support
- Technical knowledge
- Business Development
- Social Media Promotion
- Cold-calling
References
I can request if needed though.
Timeline
Solar Energy Consultant
Clean Energy Solutions
01.2024 - Current
Janitor
Jan Nation
01.2023 - Current
Claims Processor
AppleOne Agency -Assigned at Maximus
10.2021 - 01.2023
Customer Service Representative
LAZ Parking
10.2020 - 10.2021
DAY Porter/Janitor
Fifty Twenty-Five Apartments
07.2019 - 10.2020
Virtual Assistant
- Current
Volunteer
Kindred Hospice
- Current
Bachelor of Arts - Dentistry (Pre-Dentistry)
CSU Stan
Diploma -
Golden West High School
Business Diploma -
UEI TRADE COLLEGE
Associate of Arts - Business
Fresno City College
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