Chase St. Aubin
Summary
Dynamic leader with proven expertise in operations and sales management learned at Pizza. I have excelled in staff training and development, enhancing team performance and customer satisfaction. I am skilled in decision-making and especially relationship building . I have also worked on reducing operational costs all while fostering a culture of continuous improvement and collaboration which is important in a work environment.
Overview
4
4
years of professional experience
Work History
Manager
Pizza Ranch Buffet
09.2022 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
Back of House Team Member
Pizza Ranch Buffet
09.2021 - 09.2022
- Helped maintain a clean and organized work area through diligent daily cleaning tasks such as sweeping, mopping, sanitizing surfaces, and washing dishes.
- Collaborated with Front of House team members during peak service hours to ensure accurate order fulfillment and prompt delivery to guests.
- Performed daily cleaning and maintenance tasks to keep kitchen clean and organized.
- Performed shift side work as necessary to maintain kitchen output during peak service times.
- Removed garbage, compost, and recycling, and placed in designated container areas.
- Checked use by dates on food and beverage stock and maintained record of wasted items.
- Consistently met or exceeded customer expectations, receiving positive feedback from both guests and management regarding food quality and presentation.
- Prepared food and drinks while following safe food handling procedures.
- Checked food preparation and presentation to verify quality and consistency.
Back of House Team Member
B&G Milkyway
02.2021 - 09.2021
- Prepared food and drinks while following safe food handling procedures.
- Developed strong problem-solving skills through adapting quickly to unforeseen challenges or changes within the busy kitchen environment.
- Contributed to a positive customer experience by preparing high-quality dishes in a timely manner, following established recipes and presentation standards.
Education
Bachelor of Science - Human Biology
South Dakota State University
Brookings, SD05-2028
High School Diploma -
Brandon Valley High School
Brandon, SD05-2024
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Staff training and development
- Staff management
- Relationship building
- Operations management
- Sales management
Timeline
Manager
Pizza Ranch Buffet
09.2022 - Current
Back of House Team Member
Pizza Ranch Buffet
09.2021 - 09.2022
Back of House Team Member
B&G Milkyway
02.2021 - 09.2021
Bachelor of Science - Human Biology
South Dakota State University
High School Diploma -
Brandon Valley High School
Similar Profiles
Chase MontiethChase Montieth
Pizza Delivery Driver at Pizza Ranch BuffetPizza Delivery Driver at Pizza Ranch Buffet
Matt OstebeeMatt Ostebee
Manager at Pizza Ranch BuffetManager at Pizza Ranch Buffet
Iain CornetteIain Cornette
Busser at Pizza Ranch BuffetBusser at Pizza Ranch Buffet