Chase Thornton
St. Petersburg,FL
Summary
Results-driven sales performer with solid history of success in bringing in new customers, managing revenue streams and maintaining solid account relationships. Continuously monitor competitors and research market conditions to stay responsive and successful in dynamic environments. Persuasive negotiation and program management abilities. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.
Overview
6
6
years of professional experience
Work History
Director of Sales
Trident Transport
04.2020 - 11.2023
- Increased sales revenue by developing and implementing strategic plans and setting performance goals for the sales team.
- Enhanced customer satisfaction levels by addressing concerns promptly and providing tailored solutions.
- Procured/managed 15 million dollars of Sales revenue
- Developed high-performing sales teams through targeted recruitment, training, mentoring, and coaching activities.
- Negotiated favorable contract terms with suppliers, optimizing profit margins while maintaining product quality standards.
- Maximized profitability with effective pricing structures, aligning offerings with market demand while maintaining competitive positioning.
- Expanded customer base by targeting untapped markets through innovative lead generation tactics and follow-up mechanisms.
- Collaborated cross-functionally to optimize end-to-end sales processes, from prospecting through post-sales support services.
- Delivered accurate sales forecasts based on thorough analysis of historical data and current trends in order to facilitate informed decision-making at the executive level.
- Managed complex negotiations with key accounts resulting in long-term contracts that bolstered annual revenue figures significantly.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Customer Service Survey Administrator
Mountain View Ford
12.2017 - 02.2020
- Resolved participant concerns promptly, maintaining positive relationships with respondents throughout the process.
- Partnered with cross-functional teams to align survey initiatives with overall organizational goals.
- Used strong and eloquent speaking skills in delivering questions to survey participants by phone and prompting responses to complete questionnaires.
- Delivered effective oral presentations to staff and clients based upon data compiled from different research sources.
- Directed updates and changes in survey implementation and methods.
Education
BBA - Business Administration
University of Mississippi
Oxford, MS07.2020
Skills
- Client Relationship Management
- Sales Team Training
- Sales Training and Leadership
- Revenue Forecasting
- Relationship building
- Market analysis
- Cold calling
- Customer retention
- Client acquisition
- Contract negotiation
- Lead generation
- Customer Service
Timeline
Director of Sales
Trident Transport
04.2020 - 11.2023
Customer Service Survey Administrator
Mountain View Ford
12.2017 - 02.2020
BBA - Business Administration
University of Mississippi
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