Chase Tokotch
Summary
Motivational Team Leader skilled in designing and following production schedules. Offers proven history of maximizing team productivity to meet targets. Dedicated to employee safety and proactive assignment, schedule and personnel management. People-oriented Team Leader successful in monitoring performance, delegating work and motivating members. Versed in managing daily direction and team communication. Collaborative and resourceful professional dedicated to identifying what is needs to develop and deliver creative solutions.
Overview
8
8
years of professional experience
Work History
Security Service Technician
Cpi Security Alarm Systems
Greensboro, NC
08.2022 - Current
- Tested equipment, connections and signals to verify security system functionality.
- Reviewed life safety and security systems for code compliance.
- Restored malfunctioning devices to original functionality and replaced as necessary.
- Instructed customers on device's proper use and maintenance to extend life of equipment.
- Delivered exceptional level of service to each customer by listening to concerns and answering questions.
- Tracked material and equipment inventory, upkeep and maintenance.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Assisted with customer requests and answered questions to improve satisfaction.
- Performed regular inspections of security systems and equipment to ensure proper functioning.
- Provided technical support to customers regarding the installation, operation, maintenance, and repair of security systems.
- Repaired or replaced faulty components in security systems.
- Conducted routine preventive maintenance on security system components.
- Diagnosed problems with existing hardware and software configurations and proposed solutions.
- Troubleshot complex issues related to networked security products such as cameras, motion detectors, and door locks.
- Updated firmware versions on various devices within a security system.
- Provided effective demonstrations of alarm systems so that customers understood how to use each feature.
- Inspected fire and security alarm systems for both commercial and residential customers.
Caretaker
Salem United Methodist Church in Eastover
Eastover , NC
06.2020 - Current
- Unloaded and organized supplies and product inventory.
- Opened and closed buildings daily by unlocking and locking doors and managing security system.
- Cleaned interior and exterior of windows.
- Checked machinery and performed routine maintenance to prevent malfunction.
- Communicated with management about changes, maintenance needs.
Marine
United States Marine Corps
Marine Corps Base Camp Lejeune, NC
07.2016 - 07.2020
- Delegated daily tasks to team members to optimize group productivity.
- Advised commanding officers on weapons operations, capabilities and unforeseen operational problems.
- Coordinated with onsite managers, liaison officers and other outside agencies regarding safety and preventive maintenance.
- Recruited and mentored new maintenance staff.
- Led continuous improvement initiatives for procedures and operations.
- Oversaw building improvements to update facilities and meet tenant requirements.
- Called in equipment repair services and maintained office supplies by ordering new inventory.
- Prepared monthly and yearly management reports to present key facility statistics.
- Established, camouflaged and maintained forward and support infantry positions.
- Operated and maintained rifles, machine guns and hand grenades.
- Helped team carry out non-combat transitional, security and reconstruction operations.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Carried out orders with precision from open and concealed positions.
- Executed long-range, precision fire from concealed areas and tactical checkpoints.
Education
High School Diploma -
Fayetteville Christian School
Fayetteville, NC04.2016
Skills
- Repair and Fabrication
- Technical Services
- Plans and Documentation
- Personal Inspection
- Project Planning and Specifications
- Good Work Ethic
- Team Building
- Reliable & Trustworthy
- Relationship Building
- Active Listening
- Organizational Skills
- Supervision & Leadership
- First Aid/CPR
- Repair Planning
- Structural Assessment
- Preventative Maintenance
- Customer Support and Assistance
- Equipment Programming and Calibrating
- Installation and Servicing
- Training & Development
- Friendly, Positive Attitude
- Maintenance & Repair
- Customer Service
Timeline
Security Service Technician
Cpi Security Alarm Systems
08.2022 - Current
Caretaker
Salem United Methodist Church in Eastover
06.2020 - Current
Marine
United States Marine Corps
07.2016 - 07.2020
High School Diploma -
Fayetteville Christian School
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