Chase Tompkins
Amarillo,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Field Technician
Hancock Claims Consultants
11.2021 - Current
- Prepared comprehensive reports detailing findings from each investigation, ensuring clear communication with stakeholders regarding outcomes.
- Conducted thorough site inspections to accurately assess property damage for accurate payouts.
- Managed catastrophe situations effectively, addressing urgent claims needs quickly and compassionately.
- Prepared summaries of damage, payments, and policy coverage.
Team Lead Manager
Walmart
01.2019 - 11.2021
- Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Championed continuous improvement initiatives that resulted in optimized processes leading to cost savings for the organization.
- Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
- Assist in completing and submitting employee related paperwork in an accurate and timely manner
- Conduct all activities and perform all job duties and functions following established, company implemented safety behaviors, processes, and procedures.
- Regularly analyzed workforce trends to proactively address potential skill gaps or staffing needs.
Project Manager
AMTX Roofing & Construction
05.2017 - 01.2019
- Enhanced overall project success by conducting thorough post-project evaluations and incorporating lessons learned into future efforts.
- Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
- Negotiated contracts with vendors and suppliers, securing quality materials at competitive prices for efficient use of resources.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
Education
High School Diploma -
Canyon High School
Canyon, TX05.2017
Skills
- Adaptable learning
- Performance Management
- Strategic Planning
- Team Leadership
- Time Management
- Schedule Management
- Operations Management
Timeline
Field Technician
Hancock Claims Consultants
11.2021 - Current
Team Lead Manager
Walmart
01.2019 - 11.2021
Project Manager
AMTX Roofing & Construction
05.2017 - 01.2019
High School Diploma -
Canyon High School
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