Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Seeking a role that values hard work and dedication.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Papa Murphy’s
Oklahoma City, OK
01.2015 - Current
I took the customers' orders over the phone and in person.
Helped keep the store clean and organized.
Answered customers' questions and advised on orders and the menu.
Cashier duties include handling cash, checks, and credit cards.
Advertising signs and displays to attract customers, and promote sales.
Assisted management in supervising employees when instructed.
Overnight Stocker
Walmart Neighborhood Market
The Village, Oklahoma
01.2023 - 01.2024
Preparing the sales floor for store opening.
Setting, merchandising and signing features.
Completing live unloading of other types of merchandise.
Pulling pallets of merchandise to and from the sales floor for overnight processing.
Assisting in stocking the sales floor as assigned and providing customer service if necessary.
Creating special displays for promotional items.
Front Desk Associate
Hudiburg Chevy, Buick, GMC
MWC, OK
01.2021 - 01.2022
Handled customer and company vehicles, took them to proper technicians, and picked up and delivered company vehicles for maintenance (ex. OG&E trucks etc.)
Some janitorial duties, when required.
I test drove vehicles, including very minor diagnostic work.
Qualified and followed up on Internet leads regarding new and pre-owned vehicle availability, price, and options.
Answered questions about new cars, used cars, vehicle performance.
Assisted customers with completing the relevant paperwork required for a successful sale to be processed.
Strategically negotiated with customers to close on deals and increase sales.
Qualify and follow up on warm Internet leads regarding new and pre-owned vehicle availability, price, and options.
Stayed up to date with the characteristics and features of all cars on the lot, along with product offerings, rebates, optional packages, and the latest technologies, in order to assist customers in selecting the vehicle that fits their wants and needs.
Performed test drives with customers and demonstrated vehicle features.
Store Clerk
7-Eleven
Brea, CA
01.2020 - 01.2021
Provided and rendered prompt and courteous service to customers.
Cultivated a customer-focused environment by greeting and responding to all customers in a friendly manner.
Performed Cashier duties such as handling cash transactions, processed credit cards, Balanced cash registers, ensured drawer accuracy and adequate amounts of change were available.
Scheduled shift changes, oversaw inventory, and Maintained thorough knowledge of store merchandise.
Maintained sanitation of Kiosk, dispensers, islands, and station equipment and ensured the store was clean and organized with stocked shelves and coolers.
Maintained a professional relationship with venders and managed daily deliveries.
Education
Diploma -
Epic Charter School
06-2018
Skills
Advanced customer service skills
Effective communication
Organizational skills
Task prioritization
Teamwork
Problem-solving
Analytical skills
Professional Skills And Experience
Advanced customer service skills and knowledge.
Communicates effectively with the customers, managers and other employees.
Provided excellent customer service during and after the sale.
Strong organizational skills, ability to prioritize and complete tasks with speed and accuracy.
Ability to work effectively in both individual and team-oriented environments.
Strengths in the ability to solve problems, analyzing warning signs, identifying the problem, and finding the solution.