Chase Vaitses
Chaplin,CT
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
9
9
years of professional experience
Work History
Team Member
Michaels Craft Store
05.2023 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Addressed and resolved customer complaints in polite and professional manner.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
- Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
Case Manager
Perception Programs Inc.
02.2022 - 03.2023
- Work with a caseload of 30 or more individuals in the Eastern Region of Connecticut in need of intensive case management
- Link clients to community resources and respond to inquiries related to housing, cash assistance, SNAP benefits, transportation, employment, and treatment
- Coordinate weekly times to collaborate with clients on wide range of supports
- Transport clients in company vehicle to appointments, food banks, community resources
- Complete client intakes and assessments; creates individualized recovery plans to ensure client needs are met
- Assist clients in applications and linkages to social services and cash assistance programs
- Regularly communicate with supervision to ensure the overall quality of case management services
- Engage in case conferences with client clinicians and other supportive staff
- Document client interactions and services using ADVIX software to ensure appropriate insurance billing and record keeping.
Lead Student Technician (Coordinator)
Lesley University
09.2015 - 05.2019
- Provided exceptional customer service to students, faculty, and staff seeking technical assistance, reducing downtime and frustration.
- Managed inventory of equipment and supplies, maintaining an organized workspace and preventing loss or damage.
- Repaired office equipment, answered phones, and assisted professors with technical issues.
- Contributed to campus security measures through monitoring computer usage and reporting suspicious activities accordingly.
- Assisted in the creation of user-friendly tech support resources, improving overall user experience and satisfaction.
- Streamlined software installations for campus-wide updates, ensuring seamless transitions for students and staff.
- Assisted IT department staff by responding to messages for company's help desk.
- Supported multimedia presentations in lecture halls by setting up audiovisual equipment and ensuring reliable functionality.
Health & Wellness Coach
The Barry L. Price Rehabilitation Center
08.2019 - 03.2020
- Empowered clients by teaching them how to set achievable goals that aligned with their personal values and aspirations.
- Tracked client progress using data-driven methods, enabling adjustments to be made for optimal results.
- Created a supportive environment where clients felt comfortable discussing their challenges openly without judgment or criticism.
- Facilitated group workshops for clients to promote healthy lifestyle choices and foster a sense of community.
- Partnered with other wellness professionals, such as nutritionists and personal trainers, to provide comprehensive support for clients.
- Oversaw drop-off and pick-up of clients to ensure reliable transportation for all persons attending the program.
- Established trusting relationships with clients, fostering open communication and long-term commitment to wellness goals.
- Provided transportation to clients throughout the community by operating mini-van and sixteen-passenger vehicles.
Private Housekeeper
Self Employed Services
11.2021 - 02.2022
- Worked independently to ensure the cleanliness of client homes.
- Cleaned and organized kitchen and eating areas by washing dishes, removing trash and wiping down counters and surfaces.
- Implemented customized cleaning schedules tailored to individual client preferences and needs.
- Accommodated client preferences regarding housekeeping methods.
- In-depth knowledge of cleaning methods to ensure the safe use of chemical cleaners and non-toxic 'green' cleaning aids.
- Worked a flexible schedule designed around the needs of the client.
- Monitored and maintained housekeeping supplies.
- Disposed of garbage as instructed by client.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Intern
Roxbury Community College
01.2019
- Support students with academic, social and vocational tasks on and off campus
- Collect data on students' progress in vocational, academic, and personal skills building
- Train student interns for TigerCARE student internships on site
- Create, develop and lead Autism Acceptance Month Activities on campus
- Complete tasks such as record keeping, organizing data, creating and administering assignments and exams, maintaining Google Classroom, etc
- Engage in RCC's Anime club
Education
Bachelor of Science - Counseling Psychology
Lesley University
Cambridge, MA05.2019
Skills
- Teamwork and Collaboration
- Fast Learner
- Problem-Solving
- Computer Skills
- Interpersonal and Social Skills
- Public Speaking
- Microsoft Office Suite
- Data Management
- Recordkeeping
- Project Planning
Presentations Events
- Boston Center for Independent Living Professional Development, 2019, Autism Inclusion Panel, Panelist
- Roxbury Community College Autism Acceptance Month, 2019, Autism Inclusion Panel, Panelist & Panel Coordinator
- Lesley University Community of Scholars Day, 2019, Choose to IncLUde, Inclusion Panelist
Timeline
Team Member
Michaels Craft Store
05.2023 - Current
Case Manager
Perception Programs Inc.
02.2022 - 03.2023
Private Housekeeper
Self Employed Services
11.2021 - 02.2022
Health & Wellness Coach
The Barry L. Price Rehabilitation Center
08.2019 - 03.2020
Intern
Roxbury Community College
01.2019
Lead Student Technician (Coordinator)
Lesley University
09.2015 - 05.2019
Bachelor of Science - Counseling Psychology
Lesley University
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