Hardworking and motivated individual with extensive experience in customer service. Possesses strong organizational and communication skills, along with a commitment to learning and development. acquire management skills.
Overview
6
6
years of professional experience
Work History
Assistant Merchandise Manager
Dollar Tree
08.2024 - 04.2025
Coordinated seasonal markdowns and clearance events to sell through slow-moving inventory efficiently while preserving profit margins.
Completed efficient store resets to prepare store for special promotions and seasonal updates.
Monitored inventory levels and avoided shortages with timely replenishment of stock.
Maintained neat and organized backroom to easily access merchandise and drive sales.
Set up displays of merchandise to market new products to customers.
Demonstrated flexibility in adapting to changing store needs or priorities, willingly taking on additional responsibilities as needed to support overall operations.
Operated efficiently under pressure during busy seasons, prioritizing tasks effectively while maintaining a strong commitment to detail-oriented work.
Assisted with inventory receiving process, inspecting incoming deliveries for accuracy, quality control issues, or signs of tampering before entering them into the system.
Verified incoming products and checked delivery totals to keep system records current and accurate.
Received incoming merchandise and stored in correct stock locations.
Performed weekly inventory counts to verify stock levels.
Assisted with merchandise stocking and replenishment in backroom and on sales floor.
Customer Service Representative
Dollar Tree
06.2024 - 08.2024
Greeted customers entering store and responded promptly to customer needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Helped customers complete purchases, locate items, and join reward programs.
Restocked and organized merchandise in front lanes.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Processed refunds and exchanges in accordance with company policy.
Customer Service Representative & Cook, Manager
Premier Cinema & Grill, Bryan TX
01.2022 - 06.2024
Clean theaters, service area, restrooms, and concession area promptly and efficiently
Greeted customers and operated cash registers, ensuring accurate transactions
Prepared and cooked food, adhering to safety standards and maintaining cleanliness in the kitchen
Ensured equipment was clean and supplies were stocked, handling weekly supply list to maintain operational efficiency
Responsible for opening and closing duties, ensuring the theater was ready for the next day's business
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Trained new hires on kitchen procedures, safety protocols, and recipe execution to maintain consistency in service quality.
Collaborated with other kitchen staff to ensure smooth operations during peak meal times.
Placed food orders with suppliers on weekly basis, taking into account kitchen budget and expected demands.
Scheduled and received food and beverage deliveries, adhering to food cost and budget.
Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Customer Service Representative & Cook
Panda Express, Bryan TX
11.2020 - 08.2021
Maintained cleanliness in the service area, restrooms, and kitchen