Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chase Warner

Pensacola,FL

Summary

Astute Call Center professional offering polished communication skills. Brings excellent organizational skills and talent for overcoming customer objections. Self-motivated and a true team player. I am quick to any need of assistance and I'm not afraid to go out of my way to provide assistance to a customer.

Overview

8
8
years of professional experience

Work History

Tire Technician

Discount Tire
03.2024 - Current
  • Improved customer satisfaction by providing timely and accurate tire services.
  • Enhanced safety standards by conducting thorough inspections of tires and related components.
  • Increased efficiency with meticulous organization of tools and equipment in the workspace.
  • Boosted productivity, performing tire repairs and replacements in a fast-paced environment.
  • Streamlined workflow, maintaining clean and organized work areas for optimal performance.
  • Minimized downtime with proactive identification of potential issues during routine inspections.

Cashier / Merchandise

Dicks Sporting Goods
11.2022 - 01.2023
  • Demonstrated respect, friendliness, and willingness to help wherever needed.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Resolved problems, improved operations and provided exceptional service.
  • Made sure merchandise was neat and orderly
  • Made sure merchandise was efficiently found by store customers and that customers were happy with my service
  • Delivered shoes to customers on time and in manner and made sure to greet and meet the needs of the customers

Jimmy Johns Driver/Customer Service Associate

10.2020 - 03.2021
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Informed customers about special promotions and provided detailed information for various products.
  • Developed and actualized customer service initiatives to decrease wait times.
  • Handled orders from customers in the drive through and the cashier as well.
  • Washed dishes and made sure everything was tidy when leaving and while working.
  • I have an attention to detail and tend to notice things more and can tend to those things that require attention.

Lifeguard

MWR (morale, Welfare, And Recreation)
06.2019 - 09.2020
  • Monitored safety of guests in and around swimming pool.
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
  • Attentively monitored swimmers to identify distress.
  • Notified any patron around the pool to follow the rules at the pool and maintained safety at all times.
  • Tended to patrons and their needs when not on the stand and made sure patrons were up to par with their ability to swim.

Referee

FLSRC (Florida State Referee Committee)
10.2016 - 05.2018
  • Promoted good sportsmanship among players.
  • Explained and taught regulations and rules to players and coaches.
  • Communicated with fans, coaches, players and other umpires.
  • Inspected sporting equipment for compliance with safety and event regulations.
  • Navigated difficult situations, employing self control and mindful yet productive thinking.
  • Not only made sure I called the right calls but also explained them to coaches and parents as well.

Education

No Degree - Supply Chain Logistics

The University of West Florida
Pensacola, FL
05.2025

Skills

  • Calm and Professional Under Pressure
  • Building Customer Trust and Loyalty
  • Interpretation and Translation Services
  • Upbeat and Positive Personality
  • Always calm and always thinking of what I can do to help
  • Organized and clean and never presenting an unwanted manner
  • Friendly and can make friends fast
  • The person who distinguishes an argument or confrontation
  • Figures a way to resolve any problems

Timeline

Tire Technician

Discount Tire
03.2024 - Current

Cashier / Merchandise

Dicks Sporting Goods
11.2022 - 01.2023

Jimmy Johns Driver/Customer Service Associate

10.2020 - 03.2021

Lifeguard

MWR (morale, Welfare, And Recreation)
06.2019 - 09.2020

Referee

FLSRC (Florida State Referee Committee)
10.2016 - 05.2018

No Degree - Supply Chain Logistics

The University of West Florida

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Chase Warner