Chase Weaver

Office Management:

•Overlooking two offices (Orange County and San Diego).

•Ordering office supplies and ensuring the offices have what they need to be successful.

•Validating parking for guests.

•Assisting different departments with a wide range of projects.

•Providing assistance to staff for onsite job shadows.

Human Resources and Talent Management: •Keeping track of over 200 timecards and ensuring they are submitted and approved on time.

•Maintaining credentials and licensure's for all individuals.

•Drafting and sending out separation letters for the state of CA.

•Tracking employees that start and finish under contract.

•Handling tax and direct deposit information. •Managing equipment log for talents.

•Collecting and submitting expense reports. •Tracking reviews left for internal employees.

•I9 documentation and verification.

•Ensuring accuracy of personal information in talent profiles.

Communication and Event Planning:

•Being a main point of contact for numerous people internally and externally.

•Event planning for the company, including celebrations and other events.

•Sending payroll welcome emails to new hires. •Assisting with IT issues related to time tracking systems.

•Managing quarterly themes.

Employee Recognition and Engagement: •Tracking anniversaries, birthdays, and celebrations.

•Creating kudoboards.

•Preparing new hires for their reviews and scheduling their first two weeks of onboarding. •Going all out for celebrations of life events, birthdays, and anniversaries.

Performance Tracking and Reporting: •Maintaining leaderboards to track performance. •Calculating missed spread on non-approved timecards.

•Keeping track of producers and their performance.

Miscellaneous:

•Sorting, organizing, and issuing live checks for talents.

•Assisting with IT-related projects and troubleshooting.

•Keeping account manager's clients up to date. •Part of PRISM newsletter team for LGBTQ+ group throughout company.

•Motivate Circle Contributor.

•DEI Representative.

Documentation Development:

•Assisted in creating documentation, such as job aids and process flow charts. This likely helps in improving the efficiency and clarity of processes within your organization.

Document Evaluation:

•Reviewed customer documents to identify deficiencies, errors, and omissions. This step is critical for maintaining accurate and compliant records.

Problem Solving:

•Analyzed project issues to determine the best course of action for moving projects forward. This may involve identifying and addressing challenges that arise during project execution.

Client Communication:

•Generated and sent client correspondence, including invoices. This ensures that clients receive important information and billing details.

Client Risk Assessment:

•Assessed each client's situation to identify potential deficits that might affect their program eligibility. This is essential for ensuring that clients meet the necessary requirements.

Client Recommendations:

•Provided recommendations to customers based on the assessment of their regulatory documentation. These recommendations may include actions to rectify any deficiencies or address eligibility issues.

Customer Support:

•Corresponded with customers to address their concerns regarding products and service levels.

Effective communication with clients is crucial for maintaining positive relationships and addressing any issues that may arise.

Administrative Support:

•Provided administrative support to the Procurement Division and Warehouse staff. This support likely involved various tasks to facilitate their work.

Software Utilization:

•Utilized Microsoft Excel, Outlook, Word, and Google Drive extensively for various tasks. These tools are often used for data management, communication, and document creation.

Reporting:

•Produced reports related to product and pricing updates, which were likely important for decision-making in various teams or departments.

Vendor Coordination:

•Worked with vendors and created purchase orders for supplies, materials, and stock. This involves managing the procurement process and ensuring that the necessary items are ordered.

Invoice Reconciliation:

•Reconciled invoices to received inventory and supplies. This step is crucial for ensuring accurate financial records and payments.

Document Management:

•Facilitated the electronic storage and filing of transactional documents. Efficient document management is essential for record-keeping and compliance.

Report Distribution:

•Generated and distributed daily reports to a diverse group of recipients. This likely involved sharing critical information with relevant stakeholders.

Scheduling and Coordination:

•Monitored material delivery dates to coordinate competing tasks and schedules. This ensures that materials arrive on time to meet operational needs.

Stakeholder Relations:

•Maintained collaborative relationships with both internal and external stakeholders. Effective communication and collaboration are key for successful procurement and administrative support.

Effective Communication:

•Strong communication skills that are essential for collaborating with different departments, addressing customer needs, and ensured a smooth process.

Customer Satisfaction:

•Assisted with customer satisfaction and provided a positive experience; contributed to loyalty and positive brand perception.

Marketing and Visual Merchandising:

•Stayed up-to-date with marketing and store displays; indicated an understanding of the importance of visual appeal and brand image in a retail setting.

Information Handling:

•Answered incoming questions and directed individuals accordingly.

Attention to Detail:

•Paid attention to detail and organized products in an appealing and trackable manner that is important for inventory management and customer convenience.

Problem-Solving:

•Demonstrated critical thinking in challenging situations and resolved complaints or concerns.

Adherence to Procedures:

•Followed company procedures, especially in tracking and handling items; ensured consistency, accuracy, and compliance with meeting deadlines appropriately.

Multitasking:

•The ability to perform multiple job duties at the same time and document task completion.

Industry Awareness:

•Stayed informed about current sales and marketing industry trends, promotions, organizational programs, and special events. Keeping up with industry developments is essential for success in sales and marketing.

Administrative Support:

•Assisted upper management with administrative duties, utilizing Microsoft Excel and Word. This support would likely include various tasks to help streamline operations and decision-making.

Data Processing:

•Reviewed, processed, and tracked customer survey cards and prepared reports for the General Manager based on collected data. This role might involve data analysis and reporting.

Facilities Maintenance:

•Submitted facilities maintenance work orders to the on-site engineer, ensuring that the physical environment is well-maintained.

Customer Service:

•Answered incoming telephone calls on a multi-line phone system, providing customer service and addressing inquiries.

Financial Duties:

•Collected fees on outstanding claimant accounts, contributing to financial management and accounts receivable.

Appointment Scheduling:

•Scheduled appointments for clients using proprietary software, helping to manage client interactions and appointments efficiently.

Supply Management:

•Restocked clients' supply areas periodically throughout the day, ensuring that clients have the necessary resources and materials.

Sanitization and Cleaning:

•Sanitized common customer areas and surfaces with various cleaning products throughout the day. This is important for maintaining a clean and safe environment, especially in the context of health and safety concerns.