Chase Zuehlsdorff
Fargo
Summary
Proven leader and skilled technician, I have proven experience in preventive maintenance and repairs. Excel in customer service and problem-solving, ensuring high satisfaction and repeat business at Grand Junction Grilled Subs. Expert in vehicle inspection and maintenance, I drive operational excellence and team development.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Grand Junction Grilled Subs
08.2023 - 12.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Generated repeat business through exceptional customer service.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
- Improved customer satisfaction by resolving complaints and inquiries promptly.
- Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
Light Maintenance Technician
Lunde Auto Center
01.2023 - 07.2023
- Increased equipment uptime by performing timely preventive maintenance and repairs.
- Completed repair projects within established deadlines to minimize production delays.
- Maintained accurate records of all maintenance activities, facilitating effective communication among team members and management.
- Enhanced equipment performance through regular inspection, calibration, and lubrication tasks.
- Reduced downtime with efficient troubleshooting and diagnosis of mechanical issues.
- Supported capital projects by assisting in the installation of new equipment or system upgrades.
- Operated varied hand and power tools to complete repairs.
- Followed work orders and specifications for vehicle and part replacement, repair, or maintenance.
Lube Technician
Nelson Auto Center
03.2021 - 12.2022
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Kept shop areas neat, clean, and free of safety hazards.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Greeted customers and answered questions about oil changes and other services.
- Maintained a clean and safe work environment, adhering to all safety regulations and protocols.
- Enhanced customer satisfaction by providing timely and efficient oil changes and preventative maintenance services.
- Recommended automotive services and repairs to promote good vehicle operation and enhance road safety.
- Checked fluids, tires, brakes, and other systems as part of Number-point inspection.
- Installed wiper blades and headlamps and confirmed items' functionality to promote safe vehicle operation.
- Conducted safety checks for leaks to repair damage on undercarriage of vehicles.
- Increased shop efficiency with meticulous organization of tools, equipment, and supplies.
Education
High School Diploma -
Underwood High School
Underwood, MN05.2021
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Dependable and responsible
- Problem-solving
- Fluid checks
- Tire changing and rotation
- Oil changes
- Vehicle inspection
- Replacing parts
- Power tools
- Oil change expertise
- Multi-point inspection
- Battery replacements
- Battery installation
- Tire damage repair
- Tire rotations
- Preventive Maintenance
- Flexible schedule
- Attention to detail
- Automotive lift operation
- Parts ordering
- Brakes replacement
- Parts management
Timeline
Assistant Manager
Grand Junction Grilled Subs
08.2023 - 12.2024
Light Maintenance Technician
Lunde Auto Center
01.2023 - 07.2023
Lube Technician
Nelson Auto Center
03.2021 - 12.2022
High School Diploma -
Underwood High School
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