Chasedy Jones
Zanesville,OH
Summary
Organized administrative support professional with proven track record in enhancing productivity and efficiency. Expertise in data entry, calendar management, and document preparation, facilitating seamless operations. Strong communication, problem-solving, and time management skills drive successful team collaboration and project outcomes.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Senior Talent Advisor
Surge Staffing
08.2025 - Current
- Developed and implemented targeted recruiting strategies to attract top talent.
- Collaborated with hiring managers to refine job descriptions and optimize candidate profiles.
- Conducted in-depth interviews, assessing candidates' skills and cultural fit for organizational success.
- Leveraged applicant tracking systems to streamline recruitment processes and enhance candidate experience.
- Facilitated onboarding programs, ensuring new hires integrated smoothly into teams and company culture.
- Led diversity hiring initiatives, promoting inclusive workplace practices across all levels of the organization.
- Implemented innovative sourcing strategies to attract high-quality candidates from diverse backgrounds.
- Optimized recruiting processes by implementing applicant tracking systems and other productivity tools.
- Developed strong relationships with clients, understanding their unique needs and ensuring successful placements.
- Increased retention rates by conducting thorough candidate assessments and aligning individual talents with appropriate opportunities.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
- Assisted with writing job postings and job descriptions for boards.
- Completed human resource operational requirements by scheduling and assigning employees.
Administrative Assistant
Willow Haven Nursing Home
07.2024 - Current
- I manage personal checking accounts for the residents, as well as write out checks for their insurance premiums
- I also use spreadsheets to track our petty cash log, regular cash log and our weekly export invoice batch
- I answer all incoming calls and direct them to where they need to go
- I handle all billing, processing checks from insurances and personal accounts, all of the filing and paperwork
- I work directly with corporate for accounts, insurances and billing
Pharmacy Technician
Genesis Healthcare
02.2024 - 07.2024
- I am currently going back to school with genesis to become a pharmacy technician
- I know the ends and outs of medications, billing, insurance, customer care, patient services, etc
- Being around people, being organized, optimistic and outgoing is where I love to be!
Sales Representative
AT&T
06.2023 - 12.2023
- I handled accounts, billing, sales expectations, answered phone calls, worked on the tablet and computer and helped customers with every need
Pharmacy Technician
Walgreens
02.2023 - 05.2023
- I ran insurance, filled medications, multitasked with customer service, put medications away and did billing
Assistant Manager
rue21
05.2022 - 01.2023
- I was responsible for helping customers
- I did returns, handled cash count, stocked the shelves, made the store look nice
- Cleaned the store, helped with shipment, opened and closed the store
- Answered phone calls & replied to emails
Case Manager
Pinnacle Treatment Centers
01.2022 - 04.2022
- I handle all of the external work for the patients
- This includes; getting them transportation, getting them to their appointments, calling and making appointments for them, getting them financial help, making sure they have water, electricity, food, stable environment
- I handle over 150 patients and make sure I help with everything they need in the community to help with their recovery
- I also go out in the community and promote our company
Collections Representative
Acceptance Now
11.2021 - 04.2022
- I call for collection payments, I take payments, I make sales, I set people up with applications if they're approved through us or not
- Always helping the customer to the best of my ability
Medical Assistant
WellNow Urgent Care
09.2021 - 11.2021
- I'm currently learning vitals, bloodwork, shots, receptionist work, checking patients in and helping them to the best of my ability
Assistant Manager
AT&T
02.2021 - 08.2021
- I balance cash drawers, do deposits, very organized and use my professional selling skills to offer our products to our customers
- I work off of tablets and off of the computers
- I take payments and fix all wireless devices
- I offer the best and suitable wireless devices to our customers
- Whichever fits them best!
Pharmacy Technician
Cvs pharmacy
04.2020 - 02.2021
- I work front store
- Which Includes; adding money to cards, checking out for sales, offering our products, stocking shelves, etc
- I also mainly work in the pharmacy
- This includes; ringing people out for purchases, doing drive through pick up, answering phones, logging info on computers, putting medications away
- Pulling out of stocks, assisting patients in whatever they need
CSR - Customer Service Representative
The Community Bank
01.2020 - 03.2020
- I balance drawers, have great customer service, know the ins and outs of the drive through
- I do deposits and recommend services to customers
- I help customers apply for our credit cards and explain to them what we have to offer for the month
- I do vault locks and help with safety deposit boxes
- I also manage accounts, do withdraws and deposits for customers
- I cash checks, do money orders, official checks and answer phone calls
- The basic and most knowledgeable teller duties
- I know most things about Windows and work on the computer there as well
Teller I
CENTURY NATIONAL BANK
05.2019 - 01.2020
- I balance drawers, have great customer service, know the ins and outs of the drive through
- I do deposits and recommend services to customers
- I get customers applied for our credit cards and what ever we have to offer for the month
- I do vault locks and help with safety deposit boxes
- I also manage accounts, do withdraws and deposits for customers
- I cash checks, do money orders, official checks and answer phone calls
- The basic and most knowledgeable teller duties
Cashier/Floor Associate
TJ Maxx
10.2015 - 01.2019
- I was a cashier up front, I handled the sales on the floor
- I worked in the fitting room and answered phone calls
- I did whatever was needed of me
Customer Service Associate
Sears Holdings
11.2013 - 10.2015
- I was responsible for returns/exchanges, I handled western unions and the cash drawer, I cashed checks and made sure every cashier was doing their job
- I made sure all customers were happy, I was a cashier as well
- I cleaned the front end and I worked on the floor as well
- I managed phone calls and exchanges over the phone
- I was the main lead up front
- I've also used a shredder to shred documents before and I worked with computers (to help customers)
Education
High school diploma -
Philo High School
Philo, OHSkills
- Data Collection
- Salesforce
- Microsoft Office
- Sales Management
- Cashier Customer Service
- Communication skills
- Customer Support
- Case Management
- Typing
- Computer skills
- Recruiting
- Pharmacy Technician Experience
- Customer Service
- Sales
- Account Management
- Addiction counseling
- Microsoft Outlook
- Office Administration
- Organizational Skills
- Communications
- Crisis Intervention
- Social Work
- Banking
- Management
- Cash Handling
- Bank Teller
- Customer Care
- Bookkeeping
- Filing
- Letter preparation
- Scheduling
- Check processing
- Mail handling
- Program file distribution
- Data collection
- Data management
- Administrative improvement
- Microsoft Word
- Program files maintenance
- Strong problem solver
- Billing and coding
- Multitasking and prioritization
- Writing reports
- Microsoft Office Suite
- Grammar
- Prioritization
- Database entry
- Medical terminology
Certification
Pharmacy Technician Certification, Registered Pharmacy Technician
Assessments
- Customer focus & orientation, Proficient, 01/01/24
- Sales skills, Proficient, 01/01/24
- Case management & social work, Proficient, 05/01/22
- Management & leadership skills: Impact & influence, Proficient, 08/01/21
- Administrative support professional fit, Proficient, 06/01/20
- Spreadsheets with Microsoft Excel, Proficient, 01/01/22
- Work style: Reliability, Proficient, 05/01/22
- Work style: Reliability, Proficient, 01/01/23
- Sales skills, Proficient, 07/01/22
Timeline
Senior Talent Advisor
Surge Staffing
08.2025 - Current
Administrative Assistant
Willow Haven Nursing Home
07.2024 - Current
Pharmacy Technician
Genesis Healthcare
02.2024 - 07.2024
Sales Representative
AT&T
06.2023 - 12.2023
Pharmacy Technician
Walgreens
02.2023 - 05.2023
Assistant Manager
rue21
05.2022 - 01.2023
Case Manager
Pinnacle Treatment Centers
01.2022 - 04.2022
Collections Representative
Acceptance Now
11.2021 - 04.2022
Medical Assistant
WellNow Urgent Care
09.2021 - 11.2021
Assistant Manager
AT&T
02.2021 - 08.2021
Pharmacy Technician
Cvs pharmacy
04.2020 - 02.2021
CSR - Customer Service Representative
The Community Bank
01.2020 - 03.2020
Teller I
CENTURY NATIONAL BANK
05.2019 - 01.2020
Cashier/Floor Associate
TJ Maxx
10.2015 - 01.2019
Customer Service Associate
Sears Holdings
11.2013 - 10.2015
High school diploma -
Philo High School