Chasedy Smith
Frederick,MD
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
9
9
years of professional experience
Work History
SERVER/Bartender Assistant
KPOT
Frederick, MARYLAND
02.2024 - Current
- Assisted in training new servers.
- Brought wine selections to tables with appropriate glasses and poured for customers.
- Prepared drinks according to standard recipes.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Stayed informed about daily specials, new menu items, promotions.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Monitored dining room for cleanliness and proper set-up at all times.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Operated POS terminals to input orders, split bills and calculate totals.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
Bartender
Cacique
FREDERICK, MD
12.2023 - 01.2024
- Cleansed glasses with sanitizing solution after each use.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Organized bar supplies in stock room to support timely and efficient retrieval and replenishment.
- Upsold customers from shelf to premium brands to help boost sales.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Monitored bar inventory and promptly restocked low items before depletion.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
Bartender/Server
Firebirds Wood Fired Grill
Leesburg, VA
07.2022 - 11.2023
- Developed good working relationships with fellow employees through effective communication.
- Performed opening and closing duties including restocking supplies.
- Completed regular bar inventories and daily requisition sheets.
- Provided drink suggestions to customers based on their preferences.
- Monitored customer drink levels and suggested additional drink purchases at appropriate times to boost sales.
SERVER/Bartender
BJ's Restaurant & Brewhouse
Frederick, MD
12.2019 - 06.2022
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Monitored dining room for cleanliness and proper set-up at all times.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Informed customers of daily specials and signature menu items.
- Greeted customers, answered questions and recommended specials to increase profits.
- Served food and beverages to patrons and confirmed complete orders.
SERVER
Red Robin
Frederick, MD
11.2017 - 12.2019
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Assisted in preparing salads, appetizers and desserts to speed up food service.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Greeted guests and provided menus.
- Maintained records of transactions made during shift as required by law or company policy.
- Served food and beverages to patrons and confirmed complete orders.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Server/Key Manager
Texas Roadhouse
Frederick, Md
12.2015 - 10.2017
- Receiving Payments
- Insert Data
- Write up Daily Plans for staff
- Emailing
- Taking calls
- Cash deposit
- Face to Face Customer action
Education
Diploma -
South High School
Hagerstown, MD06.2004
Some College -
Frederick Community College
Frederick, MDSkills
- Menu knowledge
- Customer service
- Table monitoring and turnover
- Table service
- Food safety
- Point of sale operation
- Inventory management
- Drink preparation
- Customer Service
- Communication Skills
- Sales
- Answering the phones
- Negotiate
- Server training
- Problem-solving aptitude
- Reliable and responsible
References
- Ashley Watson, Friend, 318 South Mont Valla Street, Hagerstown, MD, 21740, 240-329-6344
- James Morris, Dad, 2329 Foster Gwin, Fayetteville, NC, 28304, 804-386-4721
- Christian Rivera, Old Manager, Chase Bank, 5202 President Ct, Frederick, MD, 21702, 240-313-0863
- Jenny Azadi, Manager, 800 Oak St, Frederick, MD, 21702, 301-360-8508
Phone
cell, (917) 891-0841
Timeline
SERVER/Bartender Assistant
KPOT
02.2024 - Current
Bartender
Cacique
12.2023 - 01.2024
Bartender/Server
Firebirds Wood Fired Grill
07.2022 - 11.2023
SERVER/Bartender
BJ's Restaurant & Brewhouse
12.2019 - 06.2022
SERVER
Red Robin
11.2017 - 12.2019
Server/Key Manager
Texas Roadhouse
12.2015 - 10.2017
Diploma -
South High School
Some College -
Frederick Community College
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