Collaborative Key Account Manager with demonstrated success in product development, project management and relationship building within targeted and assigned accounts. Strong analytic, quantitative and technical aptitude with great attention to detail. Self-motivated, driven and adaptable with a proven track record of exceeding goals.
● Managed platform transitions, taking the business from third party B2C to first party B2B.
● Directed creative updates and implementations across division clients.
● Strategically expanded the brand's online presence internationally, in collaboration with platform-side vendor managers.
● Launched a partner outreach system based on comprehensive financial and operational models.
● Oversaw the creation of an automated HTML scraping program, targeting competitor brands.
● Managed the company's electronics division, accounting for 25% of North American revenue.
● Directed the onboarding of new global partners, responsible for timeline status and completion roadmaps.
● Coordinated product launches, working from material to landed goods with +$10 million in realized sales.
● Negotiated key account contracts and licensing renewals.
● Strategized product development and forecasting.
● Managed 9 house brands across all key/e-commerce accounts, generating $33m in revenue.
● Increased division revenue by 25% and division profitability by 4% (YoY).
● 50+ successful product launches to vendor partners, including complete marketing and advertising rollout programs.
● Invested $150k of marketing budget through online campaigns, utilizing sales and market share increase tactics.
● Supervised coordinators and admins, including hiring, onboarding and training all new personnel and expansion.
● Responsible for Amazon, Walmart, REI and DSG corporate projects and relationships.
● Increased Amazon sales by 30%, year over year, and total division revenue by $3.8 million.
● Generated $22.9 million in booked orders for 2021, beating 2020 pre-season bookings by 37%.
● Maintained a sub 15% average AcoS cumulatively for marketing campaigns, outperforming industry targets by 10%.
● Audited 1,500 online products across 4 platforms, improving SEO and algorithm triggering content placements.