Overview
Work History
Education
Timeline
Generic

Chase Klette

Rocky Point,NC

Overview

12
12
years of professional experience

Work History

Emergency Medical Technician

Pender EMS & Fire Inc.
Burgaw, NC
12.2023 - Current
  • Assisted in providing medical care to patients with life-threatening conditions and injuries.
  • Performed basic life support procedures such as cardiopulmonary resuscitation and automated external defibrillation.
  • Transported patients to hospitals or other healthcare facilities using ambulances or other vehicles.
  • Responded quickly to emergency calls, assessed the situation and provided appropriate treatment for illnesses or injuries.
  • Maintained patient vital signs, including blood pressure, respiration rate, pulse rate, temperature, oxygen saturation level and pain levels.
  • Provided on-scene treatments such as administering oxygen therapy and splinting fractures.
  • Communicated effectively with physicians and hospital personnel regarding patient's condition during transport process.
  • Monitored patient status during transport ensuring safety at all times.
  • Documented patient assessment findings in accordance with established protocols.
  • Participated in continuing education courses to maintain certification requirements.

Communication Specialist

Novant Health
Wilmington, NC
04.2023 - 11.2023

•Operates in the Regional Transfer Center under the supervision of the Manager of Regional Transfer Center in a safe and efficient manner

•Responds appropriately using discretion and independent judgment to a wide variety of requests from physicians, outlying facilities and 911 centers to determine appropriate level of care, transport mode (air/ground), type of unit, and division or agency to contact to facilitate the transport

•Coordinates in a timely manner all aspects of the mission and monitors the location and status of all transport units at all times while maintaining safety as a priority

•Safely directs and coordinates communications with air and ground transport units

•Monitors their location via vehicle tracking software/mapping and maintains communication via Viper, 800, VHF radio system, satellite or cell phone

•Adapts to unpredictable situations related to patient transport by utilizing consistent problem solving skills

•Facilitates the transition from one mode of transport to another when the primary mode is unavailable due to weather, distance or maintenance

•Provides excellent customer service to both internal and external customers by professionally and effectively communicating all relevant information and providing real time updates while following Hospital policy and HIPPA guidelines

•Maintains a safe environment in the Transfer Center by limiting distractions to him/herself and others (e.g., visitors, personal cell phones, speaker phone, etc.)

•Conducts self in a professional manner, using appropriate radio and telephone etiquette

•Receive, document, and makes appropriate notification of all Time Sensitive requests such as STEMI, STROKE, ELVO, to ensure treatment teams are notified and in place for patient arrival at the medical facility

•Makes appropriate notifications and documentation as directed for situational awareness such as for capacity management

•Answers a multitude of emergency and non-emergency telephone lines and coordinate all requests for transport and/or patient consults promptly and courteously

•Consistently follows a standardized call taking and information gathering process, while simultaneously documenting all transport requests and pertinent patient information into the designated systems

•Facilitates physician conferences across the region

•Facilitates emergent transportation as indicated

•Cohesively works with Regional Transfer Center RN, accepting physician, referring physician and transport operations supervisors to ensure the most appropriate transport mode is utilized for all patient transfer requests

Fiber Products Associate

Corning Incorporated
Wilmington, NC
03.2021 - 03.2023
  • Operates production equipment used in the manufacturing of optical fiber.
  • Equipment certification, setup, operations, process monitoring and troubleshooting according to Standard Operating Procedures (SOP).
  • Operates equipment used to produce, transport, test or measure quality of fiber, store, ship or otherwise handle optical fiber within the department.
  • Specific activities can include but are not limited to setups, cleans, monitors, loads/unloads, inspects, and/or audits.
  • Visually inspects fiber for defects, makes pass/fail decisions and interfaces with computer to record and track production information.
  • Performs first level troubleshooting as defined by area documentation
  • Identifies and/or eliminates specific process and equipment problems by following documented procedures.
  • Limited knowledge of equipment to include: identifying defects, determining solutions and notifying appropriate level of support to troubleshoot the problems.
  • Performs miscellaneous tasks such as replenishing supplies, staging, and managing ware flow.
  • Communicates open equipment and safety issues through pass down entry and shift huddles.
  • Maintains and performs housekeeping to specified department standards.
  • Participates in quality and manufacturing audits and other related activities as required.
  • Must meet department production output metrics
  • Ability to work independently and as part of a team
  • Adhere to plant attendance policy, as well as the Plant Operational Guidelines Safety Activities.
  • Follows all safety, health and environmental procedures and actively participates in maintaining and improving department safety.
  • Actively participates in team and plant safety initiatives including department and plant wide safety audits, Job Safety Analysis’ (JSA), incident investigation and implementation of corrective action.

NCIC Specialist

City Of Wilmington
Wilmington, North
11.2015 - 03.2021
  • Processed criminal histories, warrants and court dispositions utilizing NCIC and NLETS computer systems.
  • Provided investigative assistance to law enforcement agencies in locating missing persons, wanted suspects, stolen vehicles and articles.

Cashier

McDonald's
Wilmington, NC
05.2012 - 10.2015
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Stocked shelves with merchandise when needed.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Ensured compliance with all safety regulations within the store environment.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.

Education

North Carolina State Certificate - Emergency Medical Services

Cape Fear Community College
Wilmington, NC
01-2024

Associate of Applied Science - Criminal Justice

Cape Fear Community College
Wilmington
06-2017

High School Diploma -

E.A. Laney High School
Wilmington, NC
06-2014

Timeline

Emergency Medical Technician

Pender EMS & Fire Inc.
12.2023 - Current

Communication Specialist

Novant Health
04.2023 - 11.2023

Fiber Products Associate

Corning Incorporated
03.2021 - 03.2023

NCIC Specialist

City Of Wilmington
11.2015 - 03.2021

Cashier

McDonald's
05.2012 - 10.2015

North Carolina State Certificate - Emergency Medical Services

Cape Fear Community College

Associate of Applied Science - Criminal Justice

Cape Fear Community College

High School Diploma -

E.A. Laney High School
Chase Klette