Chasery Ramos
Yonkers,NY
Summary
Proactive and versatile professional with a background in education, client-facing roles, and program coordination, dedicated to quickly adapting to new challenges. Creative and forward thinker with strong problem-solving abilities, and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
10
10
years of professional experience
3
3
Certifications
Work History
Program Coordinator
Add Water and Stir Ink
Hastings, New York
08.2022 - Current
- Managed the day-to-day operations of the program, ensuring compliance with applicable policies and regulations.
- Provided guidance and support to program participants in navigating resources, services, and opportunities.
- Developed and implemented program activities according to established goals and objectives.
- Maintained up-to-date records and documentation related to program activities.
- Organized special events related to the promotion or awareness of the program's mission or purpose.
- Oversaw the development and distribution of program materials, ensuring quality and accuracy.
Administrative Coordinator
Huguenot Nursery School
Pelham, New York
01.2019 - 08.2022
- Managed student enrollment, records, and coordinated office activities and operations to ensure efficiency and compliance.
- Collaborated with vendors to arrange supplies and services for office needs.
- Facilitated onboarding processes for new employees, ensuring smooth transitions.
- Provided assistance during special projects or events as needed.
- Answered phone calls, provided information and connected callers to appropriate personnel.
- Acted as a liaison between different departments to facilitate communication and project collaboration.
Office Assistant
Westchester Care, Private Medical Practice
Scarsdale, New York
02.2016 - 12.2019
- Manage high-volume scheduling and maintain accurate patient records, ensuring confidentiality and compliance with healthcare regulations.
- Managed patient scheduling and coordinated appointments for medical staff.
- Facilitated communication between healthcare providers and patients effectively.
- Assisted in billing processes and handled insurance claims accurately.
- Maintained office supplies inventory and ordered materials as needed efficiently.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
Education
Bachelor - Psychology
Lehman College, City University of New York
The Bronx, NY01.2022
Skills
- Calm and inviting demeanor
- Fast learner
- Computer skills (Google Workspace, Microsoft Office Suite, Slack, Zoom, Adobe)
- Organized and resourceful
- Client engagement
- Creative thinking aptitude
- Customer service
- Presentation creation
- Project planning
- Event coordination
- Team collaboration
- Adaptability support
- Conflict resolution
- Record keeping
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
CPR/AED
Affiliations
Freelance Artist
Timeline
Program Coordinator
Add Water and Stir Ink
08.2022 - Current
Administrative Coordinator
Huguenot Nursery School
01.2019 - 08.2022
Office Assistant
Westchester Care, Private Medical Practice
02.2016 - 12.2019
Bachelor - Psychology
Lehman College, City University of New York