Summary
Overview
Work History
Education
Skills
References
Timeline
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Chaseten Berg

Ravenna,MI

Summary

Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.

Overview

3
3
years of professional experience

Work History

Maintenance Technician

Cardinal Group
Allendale, MI
07.2023 - 10.2024
  • Conducted regular safety checks to ensure compliance with OSHA standards.
  • Performed minor carpentry work such as installing shelves or repairing furniture.
  • Performed regular maintenance and repairs on plumbing, electrical, heating, and air conditioning systems.
  • Repaired broken windows, doors, walls, floors, ceilings, roofs, and other building components.
  • Responded to service requests from tenants in a timely manner.
  • Provided snow removal services during winter months.

Mobile Phone Expert

T-Mobile
Grand Haven, MI
01.2023 - 04.2024
  • Researched and developed mobile phone specifications for customers.
  • Provided technical support to customers regarding their mobile phones.
  • Diagnosed customer's issues with their existing mobile phones.
  • Answered customer queries about product features, warranties, prices.
  • Provided recommendations on which type and model of phone would best suit individual customers' requirements.
  • Installed applications and other necessary software onto customer's devices.
  • Instructed users in proper maintenance practices for their device.

Shift Leader

Biggby Coffee
Muskegon, MI
09.2022 - 01.2023
  • Provided exceptional customer service and maintained a positive attitude throughout the shift.
  • Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
  • Assisted in training new employees on shift operations.
  • Inspected food preparation areas to ensure proper sanitation standards were met at all times.
  • Verified that cash drawers contained correct amounts of money during opening and closing shifts.
  • Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.

Landscape Worker

River's Edge Landscape Management
Plainfield, MI
05.2022 - 09.2022
  • Operated a variety of power equipment such as mowers, trimmers, blowers, and aerators.
  • Ensured safety protocols were followed while operating machinery or working with hazardous materials.
  • Trained new crew members on safe operation of equipment and techniques used in landscaping projects.
  • Communicated effectively with supervisor regarding job progress and any issues encountered on the job site.
  • Collaborated with other crew members to complete assigned tasks efficiently.

Landscaper

Summit Landscaping
Marne, MI
05.2021 - 10.2021
  • Cultivated soil by using rakes, shovels, hoes, trowels or other tools.
  • Transported plants, turf and other materials to designated areas for installation.
  • Installed water features such as fountains and sprinkler systems.
  • Weeded flower beds and vegetable gardens to remove unwanted vegetation.
  • Built retaining walls using stones or bricks for stability purposes.
  • Operated machinery such as bobcats or tractors when necessary.

Education

High School Diploma -

Coopersville High School
Coopersville, MI
05-2019

Skills

  • Painting
  • Preventive Maintenance
  • Groundskeeping
  • Plastic welding expertise
  • Computer-Aided Design
  • Metal Fabrication
  • Soldering abilities
  • Software Installation
  • Hardware Repair
  • Mobile Device Repair
  • Hardware testing
  • Team Supervision
  • Team Leadership
  • Sales and Upselling
  • Positive Attitude

References

References available upon request.

Timeline

Maintenance Technician

Cardinal Group
07.2023 - 10.2024

Mobile Phone Expert

T-Mobile
01.2023 - 04.2024

Shift Leader

Biggby Coffee
09.2022 - 01.2023

Landscape Worker

River's Edge Landscape Management
05.2022 - 09.2022

Landscaper

Summit Landscaping
05.2021 - 10.2021

High School Diploma -

Coopersville High School

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Chaseten Berg