Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
22
22
years of professional experience
Work History
Administrative Assistant
Tri-State Collision Center
10.2022 - Current
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Restocked supplies and placed purchase orders to maintain adequate stock levels.
Executed record filing system to improve document organization and management.
Scheduled office meetings and client appointments for staff teams.
Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
Created and maintained databases to track and record customer data.
Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Accounts Receivable Clerk
CINTAS, Professional Uniform And Facility Services
08.2021 - 10.2022
Prepared and mailed invoices to customers, processed payments, and documented account updates.
Responded to inbound inquiries regarding accounts and payments.
Submitted cash and check deposits and generated cash receipts to record money received.
Reconciled accounts receivable ledger to verify payments and resolve variances.
Made outbound calls to vendors and customers to discuss and resolve account needs.
Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
Followed up overdue payments and payment plans from clients to establish good cash flow.
Developed and maintained positive relationships with clients to maximize collections.
Monitored accounts to verify compliance with payment terms and schedules.
Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
Utilized Microsoft Excel, QuickBooks and Oracle software to manage invoices and payments.
Generated monthly accounts receivable reports to submit developments for management review.
Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
Identified, researched, and resolved billing variances to maintain system accuracy and currency.
Negotiated payment arrangements with customers to establish timely receipt of payments.
Safeguarded documents of accounts receivable and payments to enable tracking history and maintain accurate records.
Developed and implemented strategies to improve collection processes and reduce overdue payments.
Handled day-to-day accounting processes to drive financial accuracy.
Managed and responded to correspondence and inquiries from customers and vendors.
Produced reports using company software.
Administrative Assistant
Florida Land &Title
08.2020 - 08.2021
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Restocked supplies and placed purchase orders to maintain adequate stock levels.
Executed record filing system to improve document organization and management.
Scheduled office meetings and client appointments for staff teams.
Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
Created and maintained databases to track and record customer data.
Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Assisted development and implementation of new administrative procedures.
Sorted and distributed office mail and recorded incoming shipments for corporate records.
Drafted correspondence and other documents for CEO and department heads in company's voice.
Generated financial reports for management review.
Managed filing system, entered data and completed other clerical tasks.
Assisted coworkers and staff members with special tasks on daily basis.
Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Purchasing Agent
Tri-State Automotive & Warehouse
05.2002 - 08.2020
Maintained complete documentation and records of all purchasing activities.
Maintained consistent email communication with stores and suppliers to confirm and track orders and verify price revisions on purchase orders.
Performed monthly reconciliation of open purchasing orders.
Communicated with vendors regarding inventory needs and negotiated prices to maintain profit margins.
Computed and created purchase orders to monitor stock levels, verify purchase requisitions and expedite customer orders.
Tracked inventory shipments and prepared spreadsheets detailing item information.
Communicated frequently with stores and vendors to manage orders and verify revisions on purchase orders.
Computed and created purchase orders in Vision software to monitor stock levels, verify purchase requisitions, and expedite customer orders.
Negotiated policies and contracts with vendors to achieve optimal pricing and consistent availability.
Employed expert inventory management and oversight skills to formulate business metrics and meet corporate goals.
Accepted and processed supply requests from staff, and placed orders per procedures.
Maintained documentation for all purchases.
Maintained effective and lasting vendor relationships through dynamic communication, collaboration, and intelligent questioning skills.
Collaborated with internal departments to identify and manage demand for material and services.
Analyzed and reported on inventory levels to determine purchasing requirements.
Education
High School Diploma -
Cottondale High School
Cottondale, FL
05.1991
Skills
Knowledge of principle and practices
Office procedures and practices
Knowledge of EMDS
Effective Communications
Quality Assurance
Knowledge of exempt document request policy
Skilled in written and verbal communication
Ability to collect data in administrated functions
Ability to prepare correspondence and reports
Ability to understand policies and procedures
Knowledge of Bridge Management posting compliance & FHWA Contract report
Confidential Document Control
Report Development
Data Collection
Ability to produce Critical Deficiency reports
Self motivated
Ability to plan organize and coordinate work assignments
Timeline
Administrative Assistant
Tri-State Collision Center
10.2022 - Current
Accounts Receivable Clerk
CINTAS, Professional Uniform And Facility Services