Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Chasidy Anderson

Arnold,MO

Summary

Dedicated Medical Receptionist works productively with diverse personalities and experienced in busy clinical settings. Knowledgeable in schedule, records and front desk management. Offers successful career history comprising more than 20 years.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Medical Receptionist III

Mercy Gravois Primary Care
07.2017 - Current
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Maintained current and accurate medical records for patients.
  • Supported office staff and operational requirements with administrative tasks.

Business Account Technician

Allianz Global Corporate & Specialty
03.2013 - 07.2016
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Organized work to meet demanding production goals.
  • Maintained quality assurance and customer satisfaction objectives.
  • Inspected equipment to identify areas of wear or causes of malfunctions.
  • Applied critical thinking and research to address complex issues.

Front Desk Receptionist

Ladue Schools
08.2008 - 02.2013
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.

Patient Intake Coordinator

Comtrea
07.2007 - 07.2008
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
  • Monitored front areas so that questions could be promptly addressed.
  • Managed supervisor itinerary and appointments and streamlined scheduling procedures.

Phone Pharmacy Lead

Express Scripts
11.2003 - 07.2007
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Maintained and updated patient records, prescription information and patient data in accordance with HIPAA regulations.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Reviewed and verified customer information and insurance provider information.

Education

Seckman HIgh School
Imperial, Mo

Skills

  • Insurance Verification
  • Medical Billing
  • Medical Office Administration
  • Letter Preparation
  • Payment Collection
  • Medical Terminology
  • Workflow Optimization
  • Reminder Calls
  • Telephone Etiquette

Certification

Cosmetology license

medical assitant

Timeline

Medical Receptionist III

Mercy Gravois Primary Care
07.2017 - Current

Business Account Technician

Allianz Global Corporate & Specialty
03.2013 - 07.2016

Front Desk Receptionist

Ladue Schools
08.2008 - 02.2013

Patient Intake Coordinator

Comtrea
07.2007 - 07.2008

Phone Pharmacy Lead

Express Scripts
11.2003 - 07.2007

Seckman HIgh School

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Chasidy Anderson