Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chasidy Holder

Queens

Summary

Adaptable customer service professional with 5+ years experience delivering premium support in a fast-paced diverse environment. Demonstrated success in quickly mastering new job descriptions and applying strong interpersonal skills to build customer relationships and ensure client satisfaction. I am confident that my skills, coupled with my dedication and diverse work experience, would be a valuable asset to your organization.

Overview

5
5
years of professional experience

Work History

Server

Russos on The Bay
04.2021 - 02.2025
  • Delivered exceptional guest service to parties ranging from 50 to 500+ guests, ensuring all the food and beverages was prompt, accurate, and in accordance with event timelines.
  • Anticipated guest needs by monitoring tables, replenishing items, and accommodating special requests, resulting in consistently high customer satisfaction.
  • Maintained cleanliness, table setups, and presentation standards in fast paced, high-volume banquet environments.

Office Assistant

Russos on The Bay
11.2022 - 12.2025
  • Managed office supplies inventory, ensuring availability and organization for efficient operations.
  • Entered customer feedback and business meeting notes into company systems to improve service quality.
  • Customized menu according to party package, events and dietary needs.
  • Assisted manager with office duties such as coping, printing and scanning documents.

Bridal Attendant

Russos on The Bay
05.2022 - 02.2025
  • Provided personalized service to the bride and bridal party, anticipating needs and ensuring comfort throughout the event.
  • Coordinated closely with the dj, photographer, and Maitre'd to align event timelines (ceremony, reception, speeches, dances.)
  • Managed wardrobe emergencies, decor adjustments, and last minute changes discreetly and efficiently.
  • Assisted with minor issues that may arise. Offering emotional support and helping manage stress.

Assistant Maitre D'

Russos on The Bay
01.2024 - 02.2025
  • Assisted in event setup and breakdown, ensuring all banquet spaces matched client specifications and floor plans.
  • Managed guest seating arrangements and coordinated with staff to handle dietary restrictions, special requests, and vip guests.
  • Oversaw service flow as well as collaborating closely with kitchen, bar, and entertainment teams to ensure flawless execution of multi course dinners, cocktail hours and special moments.
  • Resolved guest inquires and complaints to enhance overall dining experience.



Home Care Provider

PPL Home Care
03.2024 - Current
  • Accompanied client to medical appointments or social events.
  • Ensured timely adjustments to care plans.
  • Assist with personal hygiene like bathing and dressing.
  • Provide light housekeeping, e.g., dusting, sweeping, mopping, dishes.
  • Planned, Prepared and served meals, ensuring client adhered to any specific dietary needs.
  • Check and record vital signs, including temperature, pulse, and blood pressure.
  • Organized clients prescribed medications with pill organizer, reminding client to stay on medication schedule.
  • Provide emotional support through conversation and shared activities to combat loneliness and improve mental well-being

Education

No Degree - Health Sciences

Queensborough Community College
Oakland Gardens, NY

Skills

  • Observational skills
  • Time management
  • Light housekeeping and Meal preparation
  • Patience and understanding
  • Excellent customer service skills and Communication skills
  • Ability to work in a fast- paced environment and under pressure
  • Strong attention to details
  • Excellent Multitasking skills and organizational skills
  • Ability to learn quickly and efficiently
  • Responsible and trustworthy

Timeline

Home Care Provider

PPL Home Care
03.2024 - Current

Assistant Maitre D'

Russos on The Bay
01.2024 - 02.2025

Office Assistant

Russos on The Bay
11.2022 - 12.2025

Bridal Attendant

Russos on The Bay
05.2022 - 02.2025

Server

Russos on The Bay
04.2021 - 02.2025

No Degree - Health Sciences

Queensborough Community College

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