Summary
Overview
Work History
Education
Skills
Timeline
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Chasitee Caron

Chasitee Caron

Waterville,ME

Summary

Dynamic Shift Manager at McDonald's with a proven track record in enhancing team performance and customer satisfaction. Skilled in cash handling and employee training, I effectively resolved escalated issues while ensuring compliance with safety standards. Committed to maintaining high-quality service and operational efficiency, I consistently foster a positive work environment.

Overview

5
5
years of professional experience

Work History

Shift Manager

McDonald's
06.2017 - 12.2018
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
  • Handled emergency situations with a calm demeanor, ensuring the safety of both customers and employees during critical incidents.

Bartender

Making Hour Place Your Place
06.2014 - 04.2016
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
  • Trained new staff on bar procedures, cocktail recipes, and customer service standards, ensuring consistent service quality.
  • Managed inventory to prevent shortages, conducting weekly stock checks and placing timely orders.

Education

Master Of Criminal Justice - Criminal Justice

Central Maine Community College
Auburn

Skills

  • Cash handling
  • Decision-making
  • Customer service focus
  • Employee training
  • Workplace safety
  • Punctual and reliable
  • Safety management

Timeline

Shift Manager

McDonald's
06.2017 - 12.2018

Bartender

Making Hour Place Your Place
06.2014 - 04.2016

Master Of Criminal Justice - Criminal Justice

Central Maine Community College

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Chasitee Caron