Hi, I’m
CHASITY ALEXANDER
Human Resource Management
Kilgore,Texas
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Summary
Resilient and flexible in addressing customer issues and exceeding company objectives with forward-thinking, tenacious strategic centered on driving sales. Skilled in inventory management, demand forecasting and account servicing. Knowledgeable about preparing displays and collaborating with store management to orchestrate successful promotions.
Overview
7
years of professional experience
6
years of post-secondary education
1
Certification
Work History
T-Mobile US IncLongview, TX
Customer Sales Representative
05.2017 - 08.2017
Job overview
- Participated in various incentive programs and contests designed to support achievement of production goals
- Educated customers on promotional options, sales policies and methods for obtaining desired results from company offerings.
- Maintained and managed customer files and databases.
- Assisted call-in customers with questions and orders.
- Emphasized product specifications to meet customer needs.
Presbyterian PreschoolLongview, TX
Teacher assistant
09.2016 - 01.2017
Job overview
- Created and enforced child-based hands-on curriculum to promote student interest and receptive learning
- Worked with teachers to design lesson plans and coordinate activities for classes.
- Kept records of student progress for teachers and parents and made notes on behavior, grades, comprehension and personal growth.
- Supported student learning objectives through personalized and small group assistance
- Organized classroom materials to help teachers prepare for daily instruction and activities
- Supervised recess, lunch and daily student intake and dismissal.
- Monitored and reported student progress and development, offering mentoring as needed.
Allegiance Specialty HospitalKilgore, TX
Unit Clerk/Patient Care Technician
03.2016 - 01.2017
Job overview
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Collected and transported specimens to prepare for lab testing.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Answered patient assistance calls, assessed needs and offered qualified support.
- Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
Sears Brands LLCLongview, TX
Sales associate
11.2015 - 03.2016
Job overview
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
- Maintained records related to sales, returns and inventory availability.
- Accurately processed POS transactions, returning coin, currency, payment cards and receipts to customers.
- Solved customer challenges by offering relevant products and services.
- Processed product returns and assisted customers with other selections.
- Greeted customers, offered assistance in finding requested items and carried merchandise to checkout line.
Jordan Health ServicesKilgore, TX
Caregiver
02.2012 - 09.2015
Job overview
- Provided safe mobility support to help patients move around personal and public spaces
- Assisted disabled clients in any way necessary to facilitate independence and well-being
- Provided basic grooming and hygiene assistance to patients, including bathing and dressing
- Kept close eye on client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels
- Offered social support by transporting individuals to events and activities, in addition to medical appointments and shopping trips
- Helped family members plan healthy meals, purchase ingredients and cook meals to provide adequate nutrition for client wellbeing
- Kept household areas clean and well-stocked, ran errands, managed laundry and completed weekly grocery shopping.
TargetLongview, TX
Cashier
06.2014 - 08.2015
Job overview
- Mentored new team members on sales software system operation.
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items and join reward programs.
- Addressed customer needs and made product recommendations to increase sales.
- Greeted customers entering store and responded promptly to customer needs.
- Reviewed new promotions and monitored price changes.
- Checked personal identifications during alcohol and tobacco sales.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
WalmartKilgore, TX
Cashier
11.2011 - 08.2012
Job overview
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items and join reward programs.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Addressed customer needs and made product recommendations to increase sales.
- Tallied cash drawer at beginning and end of each work shift.
- Created price tags and merchandise signs.
- Welcomed customers and helped determine their needs.
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
Martin Gas LPKilgore, TX
Administrative Assistant Intern
08.2010 - 06.2011
Job overview
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Maintained status reports for client projects.
- Prepared mail and packages for shipment, pickup and courier services to expedite delivery.
- Received and screened incoming calls, emails and visitors and alerted administrative manager to priority matters.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Managed filing system, entered data and completed other clerical tasks.
Education
Kilgore High SchoolKilgore, Texas
High School Diploma
03.2008 - 06.2011
Southern UniversityShreveport, Louisana
Associate of Arts from Business Administration
08.2019 - 05.2021
Lamar UniversityBeaumont, TX
BBA from Human Resources Management
01.2022 - Current
Skills
Clerical Support
Product and service sales
Store opening and closing
Till counting
Product promotions
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
CSP - Certified Sales Professional
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Lamar University
BBA from Human Resources Management
01.2022 - Current
Southern University
Associate of Arts from Business Administration
08.2019 - 05.2021
CSP - Certified Sales Professional
06-2017
Customer Sales Representative
T-Mobile US Inc
05.2017 - 08.2017
Teacher assistant
Presbyterian Preschool
09.2016 - 01.2017
Unit Clerk/Patient Care Technician
Allegiance Specialty Hospital
03.2016 - 01.2017
Sales associate
Sears Brands LLC
11.2015 - 03.2016
Cashier
Target
06.2014 - 08.2015
Caregiver
Jordan Health Services
02.2012 - 09.2015
Cashier
Walmart
11.2011 - 08.2012
Administrative Assistant Intern
Martin Gas LP
08.2010 - 06.2011
Kilgore High School
High School Diploma
03.2008 - 06.2011