Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Work Availability
Timeline
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CHASITY ALEXANDER

Human Resource Management
Kilgore,Texas
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
CHASITY ALEXANDER

Summary

Resilient and flexible in addressing customer issues and exceeding company objectives with forward-thinking, tenacious strategic centered on driving sales. Skilled in inventory management, demand forecasting and account servicing. Knowledgeable about preparing displays and collaborating with store management to orchestrate successful promotions.

Overview

7
years of professional experience
6
years of post-secondary education
1
Certification

Work History

T-Mobile US Inc
Longview, TX

Customer Sales Representative
05.2017 - 08.2017

Job overview

  • Participated in various incentive programs and contests designed to support achievement of production goals
  • Educated customers on promotional options, sales policies and methods for obtaining desired results from company offerings.
  • Maintained and managed customer files and databases.
  • Assisted call-in customers with questions and orders.
  • Emphasized product specifications to meet customer needs.

Presbyterian Preschool
Longview, TX

Teacher assistant
09.2016 - 01.2017

Job overview

  • Created and enforced child-based hands-on curriculum to promote student interest and receptive learning
  • Worked with teachers to design lesson plans and coordinate activities for classes.
  • Kept records of student progress for teachers and parents and made notes on behavior, grades, comprehension and personal growth.
  • Supported student learning objectives through personalized and small group assistance
  • Organized classroom materials to help teachers prepare for daily instruction and activities
  • Supervised recess, lunch and daily student intake and dismissal.
  • Monitored and reported student progress and development, offering mentoring as needed.

Allegiance Specialty Hospital
Kilgore, TX

Unit Clerk/Patient Care Technician
03.2016 - 01.2017

Job overview

  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
  • Collected and transported specimens to prepare for lab testing.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Answered patient assistance calls, assessed needs and offered qualified support.
  • Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.

Sears Brands LLC
Longview, TX

Sales associate
11.2015 - 03.2016

Job overview

  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Engaged with customers to build rapport and loyalty.
  • Maintained records related to sales, returns and inventory availability.
  • Accurately processed POS transactions, returning coin, currency, payment cards and receipts to customers.
  • Solved customer challenges by offering relevant products and services.
  • Processed product returns and assisted customers with other selections.
  • Greeted customers, offered assistance in finding requested items and carried merchandise to checkout line.

Jordan Health Services
Kilgore, TX

Caregiver
02.2012 - 09.2015

Job overview

  • Provided safe mobility support to help patients move around personal and public spaces
  • Assisted disabled clients in any way necessary to facilitate independence and well-being
  • Provided basic grooming and hygiene assistance to patients, including bathing and dressing
  • Kept close eye on client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels
  • Offered social support by transporting individuals to events and activities, in addition to medical appointments and shopping trips
  • Helped family members plan healthy meals, purchase ingredients and cook meals to provide adequate nutrition for client wellbeing
  • Kept household areas clean and well-stocked, ran errands, managed laundry and completed weekly grocery shopping.

Target
Longview, TX

Cashier
06.2014 - 08.2015

Job overview

  • Mentored new team members on sales software system operation.
  • Answered questions about store policies and addressed customer concerns.
  • Helped customers complete purchases, locate items and join reward programs.
  • Addressed customer needs and made product recommendations to increase sales.
  • Greeted customers entering store and responded promptly to customer needs.
  • Reviewed new promotions and monitored price changes.
  • Checked personal identifications during alcohol and tobacco sales.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.

Walmart
Kilgore, TX

Cashier
11.2011 - 08.2012

Job overview

  • Answered questions about store policies and addressed customer concerns.
  • Helped customers complete purchases, locate items and join reward programs.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Addressed customer needs and made product recommendations to increase sales.
  • Tallied cash drawer at beginning and end of each work shift.
  • Created price tags and merchandise signs.
  • Welcomed customers and helped determine their needs.
  • Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.

Martin Gas LP
Kilgore, TX

Administrative Assistant Intern
08.2010 - 06.2011

Job overview

  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Maintained status reports for client projects.
  • Prepared mail and packages for shipment, pickup and courier services to expedite delivery.
  • Received and screened incoming calls, emails and visitors and alerted administrative manager to priority matters.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Managed filing system, entered data and completed other clerical tasks.

Education

Kilgore High School
Kilgore, Texas

High School Diploma
03.2008 - 06.2011

Southern University
Shreveport, Louisana

Associate of Arts from Business Administration
08.2019 - 05.2021

Lamar University
Beaumont, TX

BBA from Human Resources Management
01.2022 - Current

Skills

Clerical Support

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Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Certification

CSP - Certified Sales Professional

Availability
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Timeline

Lamar University

BBA from Human Resources Management
01.2022 - Current

Southern University

Associate of Arts from Business Administration
08.2019 - 05.2021

CSP - Certified Sales Professional

06-2017

Customer Sales Representative

T-Mobile US Inc
05.2017 - 08.2017

Teacher assistant

Presbyterian Preschool
09.2016 - 01.2017

Unit Clerk/Patient Care Technician

Allegiance Specialty Hospital
03.2016 - 01.2017

Sales associate

Sears Brands LLC
11.2015 - 03.2016

Cashier

Target
06.2014 - 08.2015

Caregiver

Jordan Health Services
02.2012 - 09.2015

Cashier

Walmart
11.2011 - 08.2012

Administrative Assistant Intern

Martin Gas LP
08.2010 - 06.2011

Kilgore High School

High School Diploma
03.2008 - 06.2011
CHASITY ALEXANDERHuman Resource Management