Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Chasity Bellon

Allen Park

Summary

Dynamic healthcare operations leader with extensive experience at Corewell Health, excelling in budget management and regulatory compliance. Proven track record in enhancing workflow efficiency and implementing strategic initiatives that drive practice growth. Skilled in effective communication and staff management, fostering a collaborative environment to achieve exceptional patient care outcomes.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Practice Manager III-Westland Family Medicine-Residency Program, TB and HIV Clinic

Corewell Health
Westland
09.2019 - Current
  • Oversaw all aspects of day-to-day practice operations, including front desk reception, appointment scheduling, billing and coding, and insurance verification.
  • Direct and coordinate HR-related functions
  • Provide support for medical directors, program directors, providers, and administrative leaders as required.
  • Implemented policies and procedures related to patient care delivery by organizational standards.
  • Performed administrative tasks such as creating budgets and forecasts, preparing invoices and contracts, ordering supplies and equipment.
  • Collaborated with other healthcare providers across multiple disciplines in order to ensure quality care for patients.
  • Conducted regular meetings with staff to discuss operational issues and ensure proper communication between departments.
  • Ensured compliance with relevant state laws governing healthcare practices.
  • Facilitated implementation of new technology systems into existing workflows in order to improve operational efficiency.
  • Assessed medical office operations, identified areas of improvement, and developed plans for corrective action.
  • Participated in strategic planning initiatives aimed at developing long-term goals for the practice's growth and success.
  • Created reports that tracked key performance indicators such as revenue growth and efficiency metrics.
  • Resolved escalated customer service issues in a timely manner while maintaining a high level of professionalism.
  • Supported entire practice's staff, which boosted efficiency and improved overall process flow.
  • PCMH capabilities, Joint Commission preparedness, and monitored compliance with HIPAA regulations concerning patient privacy rights.
  • Motivated staff by offering direction and providing constructive feedback.
  • Consulted with clinicians to develop business strategy.

Regional Practice Administrator-Service Line Specialty and Surgical Practices

Beaumont Health
10.2013 - 07.2019
  • Collaborated with medical directors to develop policies and procedures related to clinical operations in the region.
  • Assisted in budget preparation activities by collecting data from multiple sources within the region's practices.
  • Analyzed patient volume trends across all regional practices to identify opportunities for growth or cost reductions.
  • Monitored practice performance metrics such as revenue growth, patient satisfaction scores, staff productivity levels.
  • Negotiated contracts with vendors providing services such as IT solutions or medical supplies.
  • Developed strategies for improving customer service standards across all regional practices.
  • Provided leadership development opportunities through coaching sessions with individual team members or group trainings on various topics relevant to their roles within the organization.
  • Served as a liaison between corporate headquarters and local practice sites regarding any changes in organization-wide policies or procedures.
  • Oversaw recruitment efforts for physicians and support staff in the region's practices.
  • Conducted regular meetings with practice managers to review operational performance data and discuss areas requiring improvement or corrective action plans.
  • Directed, supervised and evaluated medical, clerical or maintenance personnel.

Chronic Disease Management- Nephrology and Hepatology, Plastic Reconstructive Surgery Practice Manager II, Family Medicine Practice Manager I

Beaumont Health
10.2007 - 10.2013
  • Oversaw all aspects of day-to-day practice operations including front desk reception, appointment scheduling, billing and coding, insurance verification.
  • Created reports that tracked key performance indicators such as revenue growth and efficiency metrics.
  • Resolved escalated customer service issues in a timely manner while maintaining a high level of professionalism.
  • Analyzed data from various sources to identify trends or opportunities for improvement within the practice.
  • Provided support during audits by gathering requested documents as well as answering questions from auditors.
  • Managed vendor relationships for supplies and services related to the practice.
  • Assessed medical office operations, identified areas of improvement, and developed plans for corrective action.

Admissions Coordinator

Coram, Incorporated
03.2006 - 10.2007
  • Coordinated the referral-to-admission process for home infusion services.
  • Administrative support to the Infusion Team.
  • Insurance verification and authorization.
  • Coordination with home care agencies.
  • Revenue cycle oversight.

Office Manager

Wayne State University Physician Group Otolaryngology
10.2005 - 10.2006
  • Managed front desk operations, including greeting visitors, answering questions, or directing them to the appropriate personnel.
  • Provided training to new hires on office policies and procedures.
  • Ensured compliance with applicable laws regarding employment practices.
  • Processed payroll accurately, ensuring all employees were paid on time.
  • Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
  • Ordered supplies and equipment to maintain adequate inventory levels.
  • Answered phone calls, responded to emails, routed mail, and coordinated courier services.

Education

Bachelor of Science, Healthcare Administration

Western Governors University
Salt Lake City, UT
04-2027

Henry Ford Community College
Dearborn, MI
08.2007

Medical Assistant Program -

Ross Medical Education Center
06.1999

Skills

  • Healthcare operations
  • Regulatory compliance
  • Budget management
  • Effective communication
  • Customer service
  • Budget oversight
  • Staff management
  • Performance metrics
  • Electronic health records
  • Workflow efficiency
  • Practice management
  • Policy and procedure development
  • Continuous improvement
  • Strategic planning
  • Budgeting expertise
  • Critical thinking
  • Self motivation
  • Decision-making

Certification

Leadership, Western Governors University, 3/19/2025

Strategic Thinking and Innovation, Western Governors University. 9/27/2024

Healthcare Management, Western Governors University, 05/22/24

References

References available upon request.

Timeline

Practice Manager III-Westland Family Medicine-Residency Program, TB and HIV Clinic

Corewell Health
09.2019 - Current

Regional Practice Administrator-Service Line Specialty and Surgical Practices

Beaumont Health
10.2013 - 07.2019

Chronic Disease Management- Nephrology and Hepatology, Plastic Reconstructive Surgery Practice Manager II, Family Medicine Practice Manager I

Beaumont Health
10.2007 - 10.2013

Admissions Coordinator

Coram, Incorporated
03.2006 - 10.2007

Office Manager

Wayne State University Physician Group Otolaryngology
10.2005 - 10.2006

Bachelor of Science, Healthcare Administration

Western Governors University

Henry Ford Community College

Medical Assistant Program -

Ross Medical Education Center

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Chasity Bellon