Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chasity Biggers

Murfreesboro,TN

Summary

At HD Supply, I excelled as an Assistant Manager, where I spearheaded initiatives that significantly enhanced customer satisfaction and team cohesion. Leveraging my expertise in MS Office and exceptional problem-solving skills, I led performance evaluations and fostered a culture of continuous improvement, resulting in operational excellence and a positive work environment.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

18
18
years of professional experience

Work History

Assistant Manager

HD Supply
04.2013 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Facilitated clear communication between employees and upper management through regular meetings and updates.
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
  • Conducted employee performance evaluations, providing constructive feedback for growth and development.
  • Conducted performance evaluations, identifying areas for development and rewarding strong performance.
  • Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
  • Led weekly team meetings to discuss goals and review performance, fostering culture of continuous improvement.
  • Improved customer satisfaction by resolving complaints and inquiries promptly.
  • Conducted performance evaluations and provided constructive feedback to employees.
  • Established team priorities, maintained schedules and monitored performance.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.

Warehouse Sorter

Ingram Book
08.2006 - 09.2012
  • Enhanced productivity with meticulous attention to detail when sorting items for accurate shipment.
  • Scanned books and placed them in the correct bin to be packed out.
  • Picked books for orders.

Education

N/A - Telecommunications

Alabama A&M University
Normal, AL

Skills

  • Team motivation
  • Employee Scheduling
  • Recruiting and interviewing
  • Employee Performance Evaluations
  • Employee engagement
  • Customer Service
  • Multitasking Abilities
  • Time Management
  • Problem-Solving
  • Active Listening
  • MS Office
  • Team building
  • Attention to Detail

Timeline

Assistant Manager

HD Supply
04.2013 - Current

Warehouse Sorter

Ingram Book
08.2006 - 09.2012

N/A - Telecommunications

Alabama A&M University
Chasity Biggers