Chasity Brantley
McCordsville,IN
Summary
Experienced customer service professional with strong focus on team collaboration and achieving results. Proven track record in managing client relationships, resolving complex issues, and delivering high-quality service. Skilled in communication, problem-solving, and adapting to changing needs. Known for reliability and consistently meeting and exceeding performance standards.
Overview
17
17
years of professional experience
Work History
Financial Officer and Executive Administrator
New Life CCOT
01.2008 - Current
- Oversee all money throughout the organization, nationally and locally.
- Oversee all financial staff, and trained new staff members.
- Payroll and Auditing/Accounting reports.
- Travel to establish and sustain the financial system of each individual church.
- Reviewing contracts and agreements to ensure they are in line with organizational objectives.
- Compiled and delivered financial statements for association and foundation to Board of Directors and Board of Trustees; prepared variance narratives, trends and charts.
- Organize National Conferences and maintain all contracts and finances regarding the events.
- Staying abreast of changes in relevant regulations that could impact business operations.
Communications Specialist /Prior Auth Specialist
IU Health
01.2015 - 06.2016
- Coordinates consultations, referrals, and admissions for physicians.
- Serves as primary point of contact for the neurology department and facilitates access to nurse triage and health information.
- Maintains the accuracy and integrity of patient information and documents per Prior Authorization Specialist
- Respond quickly and professionally to questions and concerns for radiology procedures
- Communicates effectively and professionally with patients, insurance carriers and facilities.
- Gather procedure cost of procedure and then noire the patient knows if authorization is denied
- Conducted communications audits to identify areas of improvement and develop targeted action plans.
- Maintained thorough knowledge of insurance plan requirements, facilitating accurate and timely completion of authorization forms.
- Collaborated with physicians to obtain necessary clinical information for prior authorization submissions.
- Analyzed medical records and other documents to determine approval of requests for authorization.
Education
Realtor - Real Estate
FC Tucker School
Indianapolis, IN08-2024
High School Diploma -
Mt Vernon High School
Fortville, IN06-2008
Skills
- Conduct routine analysis and provide reports
- Excellent customer service skills
- Proficient in data entry
- Organizational skills
- Customer service-focused
- Contract management
- Client Relationships
- Financial budgeting and reporting
Accomplishments
- Employee of the Year 2018 and 2021
Timeline
Communications Specialist /Prior Auth Specialist
IU Health
01.2015 - 06.2016
Financial Officer and Executive Administrator
New Life CCOT
01.2008 - Current
Realtor - Real Estate
FC Tucker School
High School Diploma -
Mt Vernon High School
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