Summary
Overview
Work History
Education
Skills
Additional Information
Industry
Personal Information
Timeline
Generic

Chasity Butler

Lyons,IL

Summary

Administrative Assistant with over 6 years of experience in coordinating operations and customer service in healthcare, and shipping sectors. Demonstrates proficiency in effective communication, multi-tasking, and critical thinking, alongside a keen ability to adapt to diverse work environment. Known for a meticulous approach to scheduling,dispatching, and managing workflow, ensuring efficiency and accuracy in all administrative tasks.

Overview

6
6
years of professional experience

Work History

Shipping Coordinator

Rickett
St Louis, MO
03.2021 - 02.2024
  • Collaborate with purchasing, accounts payable, and customer service teams through email and phone communication channels
  • Efficiently coordinated shipments, ensuring timely delivery and optimizing logistics operations
  • Schedule and dispatch loads, manage proof of deliveries and manufacturer returns
  • Streamlined logistics, ensuring shipments meet deadlines; enhanced team collaboration
  • Fostered strong relationships with vendors and teams to smooth out the shipping process.

Remote Healthcare Customer Service Rep

MVP
Saint Louis , MO
01.2020 - 01.2021
  • Coordinated patient communication, ensuring timely and accurate information delivery, resulting in increased patient referrals
  • Boosted patient referrals by enhancing communication and ensuring accurate, timely info
  • Maintained 100% accuracy in patient data handling, ensuring privacy and trust.
  • Managed incoming calls from patients and other healthcare facilities to provide information or schedule services.

Support Service Rep

DialAmerica
01.2018 - 01.2020
  • Utilized Zendesk to analyze customer support requests, reducing customer complaints
  • Implemented innovative tools and systems to enhance customer call processes
  • Aided team in adopting new systems for customer support, enhancing team capability
  • Provided comprehensive training on customer support tools, improving team skills.

Education

Business Administration -

St.Louis Community College

Skills

  • Multi-tasking
  • Critical thinking
  • Observant
  • Effective Communication
  • Adaptability

Additional Information

6 years

Industry

Healthcare and Shipping

Personal Information

Title: Administrative Assistant

Timeline

Shipping Coordinator

Rickett
03.2021 - 02.2024

Remote Healthcare Customer Service Rep

MVP
01.2020 - 01.2021

Support Service Rep

DialAmerica
01.2018 - 01.2020

Business Administration -

St.Louis Community College

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Chasity Butler