Job Search Status
Open to workDesired start date: Immediately
Open To Work
Chasity Clemmons
Store manager
Nashville,TN
Work Preference
Summary
Dynamic professional with extensive experience at Amazon Warehouse, excelling in speed and accuracy in sorting operations. Proven track record in quality control and teamwork, enhancing workflow efficiency and reducing errors. Recognized for reliability and strong problem-solving abilities, contributing to improved operational performance and customer satisfaction.
Overview
19
19
years of professional experience
Work History
Sorter
Amazon Warehouse
11.2023 - Current
- Sorted and organized packages for efficient processing and distribution.
- Operated scanning equipment to verify package contents and maintain accuracy.
- Collaborated with team members to enhance workflow efficiency and minimize delays.
- Inspected incoming shipments for damage and discrepancies, ensuring quality control.
- Maintained cleanliness and safety standards within work area to promote a safe environment.
- Assisted in training new employees on sorting procedures and safety protocols.
- Worked collaboratively with colleagues in fast-paced environment to meet tight deadlines for sorting.
- Used hand-held scanners to sort items into specific categories.
- Stacked items according to weights, sizes, types, and picking priorities.
- Reduced errors in the sorting process by conducting thorough quality checks and maintaining accuracy.
Store Manager
Avenue Stores
01.2016 - 10.2023
- Directed daily store operations, ensuring optimal customer service and efficient workflow.
- Analyzed sales data to identify trends, informing inventory management and promotional strategies.
- Trained and mentored staff, fostering a collaborative environment focused on professional development.
- Implemented process improvements that enhanced operational efficiency and reduced costs.
- Managed visual merchandising to align with corporate standards, driving increased foot traffic and sales.
- Oversaw inventory control measures, minimizing shrinkage while maintaining stock levels for peak sales periods.
- Developed strong relationships with vendors, negotiating favorable terms to optimize product offerings.
- Led team meetings to communicate goals, share best practices, and motivate staff performance consistently.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Completed point of sale opening and closing procedures.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Boosted overall store sales by implementing innovative marketing strategies and exceptional customer service standards.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
Human Resources Manager
JCPenney
09.2014 - 01.2017
- Developed and implemented HR policies to enhance employee engagement and retention.
- Led recruitment efforts to attract top talent, utilizing innovative sourcing strategies.
- Streamlined onboarding processes, improving new hire integration and satisfaction rates.
- Conducted training programs to enhance workforce skills and compliance with company policies.
- Mentored HR staff on best practices, promoting professional development within the team.
- Analyzed HR metrics to drive strategic decisions and improve operational efficiencies.
- Collaborated with management to address employee relations issues, fostering a positive workplace culture.
- Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
Assistant Manager
Bloomingdale's
04.2010 - 12.2016
- Led team in achieving sales targets through effective training and coaching.
- Developed and implemented inventory management strategies to optimize stock levels.
- Analyzed customer feedback to enhance service quality and improve store experience.
- Coordinated promotional events, increasing foot traffic and brand visibility.
- Managed inventory processes, ensuring optimal stock levels and minimizing shrinkage.
- Analyzed sales data to identify trends, informing strategic decision-making for promotions and product placements.
- Coordinated cross-departmental initiatives, promoting teamwork and enhancing overall store performance.
- Mentored junior staff, fostering a collaborative environment and encouraging professional growth.
- Streamlined communication between management and associates, improving workflow efficiency and employee engagement.
Home Supervisor
Khols Department Store
04.2007 - 05.2010
- Supervised daily operations to ensure compliance with company policies and procedures.
- Trained and mentored new staff on operational protocols and customer service standards.
- Implemented inventory management processes to enhance accuracy and reduce discrepancies.
- Coordinated schedules and assignments to optimize team performance and efficiency.
- Developed strategies to improve customer satisfaction through effective issue resolution.
- Monitored sales floor activities, ensuring adherence to merchandising standards and displays.
- Evaluated operational workflows, identifying areas for improvement and implementing best practices.
- Enhanced resident satisfaction by implementing personalized care plans and coordinating daily activities.
- Maintained a clean and safe living environment by enforcing health and safety standards.
- Collaborated with healthcare professionals to provide comprehensive support for residents with complex needs.
Education
Associate of Applied Science - Sociology
Columbia State Community College
Columbia, Tennessee, TNSkills
- Speed and accuracy
- Product sorting
- Reliability and punctuality
- Warehouse safety
- Merchandise packaging
- Quality control
- Sorting techniques
- Workflow management
- Reading comprehension
- Hand-eye coordination
- Equipment troubleshooting
- Process management
- Items sorting
- Decision-making
- Critical thinking
- Documentation and recordkeeping
- Performance monitoring
- Word processing
- OSHA compliance
- Teamwork
- Customer service
- Problem-solving
- Time management
- Problem-solving abilities
- Multitasking
- Reliability
- Organizational skills
- Team collaboration
Timeline
Sorter
Amazon Warehouse
11.2023 - Current
Store Manager
Avenue Stores
01.2016 - 10.2023
Human Resources Manager
JCPenney
09.2014 - 01.2017
Assistant Manager
Bloomingdale's
04.2010 - 12.2016
Home Supervisor
Khols Department Store
04.2007 - 05.2010
Associate of Applied Science - Sociology
Columbia State Community College