Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chasity Collins

Artesia,NM

Summary

Dynamic and dependable professional with a proven track record at Aspire Developmental Services, excelling in patient care and collaboration. Recognized for exceptional communication and critical thinking skills, I effectively streamlined care plans, enhancing patient outcomes while maintaining meticulous documentation. Committed to maintaining a positive environment and delivering outstanding service in high-pressure situations.

Overview

13
13
years of professional experience

Work History

Aspire Developmental Services

Nurse Admin
01.2024 - 01.2025
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Administered medications and monitored patient responses to ensure effective treatment and safety.
  • Collaborated with healthcare teams to develop and implement patient care plans tailored to individual needs.
  • Assisted in the evaluation of patient conditions, documenting changes in health status accurately.
  • Educated patients on post-discharge care and medication management for improved health outcomes.
  • Utilized electronic health record systems for accurate documentation and timely information sharing.
  • Maintained a clean and organized work environment, adhering to safety protocols consistently.
  • Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
  • Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.
  • Educated patients on disease management, self-care techniques, and wellness strategies to improve long-term health outcomes.
  • Utilized strong clinical judgment in prioritizing patient needs during high-stress situations, ensuring optimal outcomes.
  • Reduced medication errors through thorough double-checking of prescriptions and dosages.
  • Streamlined communication between patients, families, and healthcare providers to ensure comprehensive understanding of care plans.
  • Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Evaluated patient histories, complaints, and current symptoms.
  • Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.

Crew Member

Wendys Restaurant
01.2024 - 01.2025
  • Provided exceptional customer service while accurately processing orders and transactions.
  • Collaborated with team members to maintain a clean and organized workspace, enhancing operational efficiency.
  • Assisted in training new crew members on company policies and procedures, fostering a supportive work environment.
  • Handled food preparation tasks according to health and safety standards, ensuring product quality and compliance.

His Kids Learning Center

LEAD TEACHER, New Horizons Regional Education Center
08.2011 - 07.2013
  • Prepared fresh salads and ingredients according to daily menu requirements.
  • Maintained cleanliness and organization of salad bar area to ensure hygiene standards.
  • Assisted customers with selecting items and offered recommendations based on preferences.
  • Monitored inventory levels and reported shortages to management for timely replenishment.
  • Followed food safety guidelines during food preparation and handling processes.
  • Collaborated with team members to ensure efficient service during peak hours.
  • Learned proper use of kitchen equipment for preparing and serving salad bar items.
  • Adapted quickly to changing menu options and customer requests throughout shifts.
  • Ensured freshness of offerings by regularly monitoring and replacing ingredients as necessary.
  • Helped maintain a safe dining environment by adhering to proper food handling guidelines and protocols.
  • Enhanced customer satisfaction by maintaining a clean and well-stocked salad bar throughout the day.
  • Maintained positive relationships with customers, addressing any concerns or requests in a prompt manner.
  • Supported efficient restaurant operations by promptly preparing additional items during peak hours.
  • Improved guest experience through exceptional attention to detail in presentation, taste, variety, and overall consistency of offerings at the salad bar.
  • Collaborated with kitchen staff to ensure timely replenishment of popular items during busy shifts.
  • Removed freshly baked bread from oven and sliced up loaves for placement at salad bar.
  • Prepared salad bar buffet items and filled containers with assortment of vegetables, fruits, condiments and garnishes.
  • Replenished buffet food when quantities became low.
  • Complied with safety standards while handling food and buffet equipment.
  • Cleaned up spilled food and condiments to keep buffet area well-maintained.
  • Delivered consistent quality control by carefully inspecting all products before adding them to the salad bar display.
  • Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
  • Cleaned and maintained work areas, equipment and utensils.
  • Loaded dishes, glasses and tableware into dishwashing machines.

Salad Bar Attendant

Pecos Diamond Restaurant
01.2024 - 01.2024
  • Prepared fresh salads and ingredients according to daily menu requirements.
  • Maintained cleanliness and organization of salad bar area to ensure hygiene standards.
  • Assisted customers with selecting items and offered recommendations based on preferences.
  • Monitored inventory levels and reported shortages to management for timely replenishment.
  • Followed food safety guidelines during food preparation and handling processes.
  • Collaborated with team members to ensure efficient service during peak hours.
  • Learned proper use of kitchen equipment for preparing and serving salad bar items.
  • Adapted quickly to changing menu options and customer requests throughout shifts.
  • Ensured freshness of offerings by regularly monitoring and replacing ingredients as necessary.
  • Helped maintain a safe dining environment by adhering to proper food handling guidelines and protocols.
  • Enhanced customer satisfaction by maintaining a clean and well-stocked salad bar throughout the day.
  • Maintained positive relationships with customers, addressing any concerns or requests in a prompt manner.
  • Supported efficient restaurant operations by promptly preparing additional items during peak hours.
  • Improved guest experience through exceptional attention to detail in presentation, taste, variety, and overall consistency of offerings at the salad bar.
  • Collaborated with kitchen staff to ensure timely replenishment of popular items during busy shifts.
  • Removed freshly baked bread from oven and sliced up loaves for placement at salad bar.
  • Prepared salad bar buffet items and filled containers with assortment of vegetables, fruits, condiments and garnishes.
  • Replenished buffet food when quantities became low.
  • Complied with safety standards while handling food and buffet equipment.
  • Cleaned up spilled food and condiments to keep buffet area well-maintained.
  • Delivered consistent quality control by carefully inspecting all products before adding them to the salad bar display.
  • Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
  • Cleaned and maintained work areas, equipment and utensils.
  • Loaded dishes, glasses and tableware into dishwashing machines.

State of New Mexico Cyfd

Client Service Agent
01.2016 - 01.2018
  • Conducted routine assessments
  • Provided emotional support to clients and there families.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Advocated for client resources, including housing, healthcare, and financial assistance programs.
  • Documented case notes and progress reports to maintain accurate client records.
  • Participated in training workshops to enhance skills in crisis intervention and conflict resolution.
  • Updated client documentation for accurate, compliant and current records.
  • Supported clients and families with empathy and compassion during difficult times.
  • Maintained accurate case documentation, ensuring compliance with regulatory standards and facilitating informed decision-making by team members.
  • Advocated for clients to assure respected rights and wishes.
  • Facilitated successful client transitions from residential facilities to independent living situations with appropriate supports in place.
  • Increased client engagement in treatment plans by building trusting relationships through empathetic listening and consistent support.

Receptionist

Artesia General Hospital
01.2013 - 01.2018
  • Managed multi-line phone system, directing calls to appropriate departments efficiently.
  • Scheduled patient appointments, ensuring optimal use of clinic resources and time management.
  • Processed patient registrations, verifying insurance information and maintaining confidentiality of sensitive data.
  • Assisted patients with inquiries, providing compassionate support and accurate information regarding hospital services.
  • Maintained organized front desk area, promoting a welcoming environment for visitors and staff alike.
  • Collaborated with healthcare professionals to streamline communication between departments for enhanced patient care.
  • Implemented electronic health record systems training for new staff, improving operational efficiency and accuracy.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Responded to inquiries from callers seeking information.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Enhanced front desk operations by efficiently managing incoming calls, ensuring prompt customer service.

Education

No Degree -

Elsik High School
Houston, TX

GED - Basic Study

New Mexico State University Carlsbad Nm
Carlsbad, NM
09.2011

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking
  • Excellent communication
  • Critical thinking
  • Organizational skills
  • Computer skills
  • Organization and time management
  • Active listening
  • Decision-making
  • Problem resolution
  • Verbal communication

Timeline

Aspire Developmental Services

Nurse Admin
01.2024 - 01.2025

Crew Member

Wendys Restaurant
01.2024 - 01.2025

Salad Bar Attendant

Pecos Diamond Restaurant
01.2024 - 01.2024

State of New Mexico Cyfd

Client Service Agent
01.2016 - 01.2018

Receptionist

Artesia General Hospital
01.2013 - 01.2018

His Kids Learning Center

LEAD TEACHER, New Horizons Regional Education Center
08.2011 - 07.2013

No Degree -

Elsik High School

GED - Basic Study

New Mexico State University Carlsbad Nm

Similar Profiles

CREATE PROFILE