Dynamic and dependable professional with a proven track record at Aspire Developmental Services, excelling in patient care and collaboration. Recognized for exceptional communication and critical thinking skills, I effectively streamlined care plans, enhancing patient outcomes while maintaining meticulous documentation. Committed to maintaining a positive environment and delivering outstanding service in high-pressure situations.
Overview
13
13
years of professional experience
Work History
Aspire Developmental Services
Nurse Admin
01.2024 - 01.2025
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Administered medications and monitored patient responses to ensure effective treatment and safety.
Collaborated with healthcare teams to develop and implement patient care plans tailored to individual needs.
Assisted in the evaluation of patient conditions, documenting changes in health status accurately.
Educated patients on post-discharge care and medication management for improved health outcomes.
Utilized electronic health record systems for accurate documentation and timely information sharing.
Maintained a clean and organized work environment, adhering to safety protocols consistently.
Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.
Educated patients on disease management, self-care techniques, and wellness strategies to improve long-term health outcomes.
Utilized strong clinical judgment in prioritizing patient needs during high-stress situations, ensuring optimal outcomes.
Reduced medication errors through thorough double-checking of prescriptions and dosages.
Streamlined communication between patients, families, and healthcare providers to ensure comprehensive understanding of care plans.
Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
Communicated with healthcare team members to plan, implement and enhance treatment strategies.
Evaluated patient histories, complaints, and current symptoms.
Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
Crew Member
Wendys Restaurant
01.2024 - 01.2025
Provided exceptional customer service while accurately processing orders and transactions.
Collaborated with team members to maintain a clean and organized workspace, enhancing operational efficiency.
Assisted in training new crew members on company policies and procedures, fostering a supportive work environment.
Handled food preparation tasks according to health and safety standards, ensuring product quality and compliance.
His Kids Learning Center
LEAD TEACHER, New Horizons Regional Education Center
08.2011 - 07.2013
Prepared fresh salads and ingredients according to daily menu requirements.
Maintained cleanliness and organization of salad bar area to ensure hygiene standards.
Assisted customers with selecting items and offered recommendations based on preferences.
Monitored inventory levels and reported shortages to management for timely replenishment.
Followed food safety guidelines during food preparation and handling processes.
Collaborated with team members to ensure efficient service during peak hours.
Learned proper use of kitchen equipment for preparing and serving salad bar items.
Adapted quickly to changing menu options and customer requests throughout shifts.
Ensured freshness of offerings by regularly monitoring and replacing ingredients as necessary.
Helped maintain a safe dining environment by adhering to proper food handling guidelines and protocols.
Enhanced customer satisfaction by maintaining a clean and well-stocked salad bar throughout the day.
Maintained positive relationships with customers, addressing any concerns or requests in a prompt manner.
Supported efficient restaurant operations by promptly preparing additional items during peak hours.
Improved guest experience through exceptional attention to detail in presentation, taste, variety, and overall consistency of offerings at the salad bar.
Collaborated with kitchen staff to ensure timely replenishment of popular items during busy shifts.
Removed freshly baked bread from oven and sliced up loaves for placement at salad bar.
Prepared salad bar buffet items and filled containers with assortment of vegetables, fruits, condiments and garnishes.
Replenished buffet food when quantities became low.
Complied with safety standards while handling food and buffet equipment.
Cleaned up spilled food and condiments to keep buffet area well-maintained.
Delivered consistent quality control by carefully inspecting all products before adding them to the salad bar display.
Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
Cleaned and maintained work areas, equipment and utensils.
Loaded dishes, glasses and tableware into dishwashing machines.
Salad Bar Attendant
Pecos Diamond Restaurant
01.2024 - 01.2024
Prepared fresh salads and ingredients according to daily menu requirements.
Maintained cleanliness and organization of salad bar area to ensure hygiene standards.
Assisted customers with selecting items and offered recommendations based on preferences.
Monitored inventory levels and reported shortages to management for timely replenishment.
Followed food safety guidelines during food preparation and handling processes.
Collaborated with team members to ensure efficient service during peak hours.
Learned proper use of kitchen equipment for preparing and serving salad bar items.
Adapted quickly to changing menu options and customer requests throughout shifts.
Ensured freshness of offerings by regularly monitoring and replacing ingredients as necessary.
Helped maintain a safe dining environment by adhering to proper food handling guidelines and protocols.
Enhanced customer satisfaction by maintaining a clean and well-stocked salad bar throughout the day.
Maintained positive relationships with customers, addressing any concerns or requests in a prompt manner.
Supported efficient restaurant operations by promptly preparing additional items during peak hours.
Improved guest experience through exceptional attention to detail in presentation, taste, variety, and overall consistency of offerings at the salad bar.
Collaborated with kitchen staff to ensure timely replenishment of popular items during busy shifts.
Removed freshly baked bread from oven and sliced up loaves for placement at salad bar.
Prepared salad bar buffet items and filled containers with assortment of vegetables, fruits, condiments and garnishes.
Replenished buffet food when quantities became low.
Complied with safety standards while handling food and buffet equipment.
Cleaned up spilled food and condiments to keep buffet area well-maintained.
Delivered consistent quality control by carefully inspecting all products before adding them to the salad bar display.
Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
Cleaned and maintained work areas, equipment and utensils.
Loaded dishes, glasses and tableware into dishwashing machines.
State of New Mexico Cyfd
Client Service Agent
01.2016 - 01.2018
Conducted routine assessments
Provided emotional support to clients and there families.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Advocated for client resources, including housing, healthcare, and financial assistance programs.
Documented case notes and progress reports to maintain accurate client records.
Participated in training workshops to enhance skills in crisis intervention and conflict resolution.
Updated client documentation for accurate, compliant and current records.
Supported clients and families with empathy and compassion during difficult times.
Maintained accurate case documentation, ensuring compliance with regulatory standards and facilitating informed decision-making by team members.
Advocated for clients to assure respected rights and wishes.
Facilitated successful client transitions from residential facilities to independent living situations with appropriate supports in place.
Increased client engagement in treatment plans by building trusting relationships through empathetic listening and consistent support.
Receptionist
Artesia General Hospital
01.2013 - 01.2018
Managed multi-line phone system, directing calls to appropriate departments efficiently.
Scheduled patient appointments, ensuring optimal use of clinic resources and time management.
Processed patient registrations, verifying insurance information and maintaining confidentiality of sensitive data.
Assisted patients with inquiries, providing compassionate support and accurate information regarding hospital services.
Maintained organized front desk area, promoting a welcoming environment for visitors and staff alike.
Collaborated with healthcare professionals to streamline communication between departments for enhanced patient care.
Implemented electronic health record systems training for new staff, improving operational efficiency and accuracy.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Answered phone promptly and directed incoming calls to correct offices.
Kept reception area clean and neat to give visitors positive first impression.
Resolved customer problems and complaints.
Handled cash transactions and maintained sales and payments records accurately.
Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Responded to inquiries from callers seeking information.
Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Handled sensitive information with discretion while maintaining strict confidentiality standards.
Enhanced front desk operations by efficiently managing incoming calls, ensuring prompt customer service.
Education
No Degree -
Elsik High School
Houston, TX
GED - Basic Study
New Mexico State University Carlsbad Nm
Carlsbad, NM
09.2011
Skills
Friendly, positive attitude
Teamwork and collaboration
Customer service
Problem-solving
Time management
Attention to detail
Flexible and adaptable
Dependable and responsible
Multitasking
Excellent communication
Critical thinking
Organizational skills
Computer skills
Organization and time management
Active listening
Decision-making
Problem resolution
Verbal communication
Timeline
Aspire Developmental Services
Nurse Admin
01.2024 - 01.2025
Crew Member
Wendys Restaurant
01.2024 - 01.2025
Salad Bar Attendant
Pecos Diamond Restaurant
01.2024 - 01.2024
State of New Mexico Cyfd
Client Service Agent
01.2016 - 01.2018
Receptionist
Artesia General Hospital
01.2013 - 01.2018
His Kids Learning Center
LEAD TEACHER, New Horizons Regional Education Center