Open To Work
Chasity Dyer
Wichita,KS
Work Preference
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
10
10
years of professional experience
Work History
Human Resources Manager
Defense Human Resources Activity
04.2022 - Current
- Company Overview: This is a federal job
- Hours per week: 40
- Series: 0201 Human Resources Management
- Duties, Accomplishments and Related Skills:
- Serves as an advisor and technical authority on difficult and complex HR issues. Uses broad knowledge of benefits programs such as retirement, FEHB, FEGLI, and TSP to advise on program interaction between different benefits programs and to respond to customer needs. Advice and guidance is frequently complex and sometimes precedent setting.
- Studies applicable benefits laws, regulations, and policy impact on agency operations and effects on current DOD policy. Develops recommendations as to how best to apply changes to program operations. Provides recommendations to wide variety of customers that include managers and subject matters experts. Recommendations frequently contain cost containment strategies that support larger Government and Department wide goals.
- Uses skill in briefing and training principles to prepare and delivers benefits training on complex issues. Training includes multi day courses for ICPA Credentialing Program as well as in depth training on such as current workers’ compensation law, program procedures and best practices.
- Directs and participates in the work of teams.
- Represents DCPAS in dealings with a wide variety of organizations outside DCPAS (i.e. FECA Working Groups, etc.)
- In depth knowledge of functions of Defense Injury and Unemployment Compensation System (DIUCS) and the DOL application Employees’ Compensation and Operation Management Portal (ECOMP).
Human Resources Specialist
U.S. Department of the Navy
11.2021 - 04.2022
- Company Overview: This is a federal job
- Hours per week: 40
- Series: 0201 Human Resources Management
- Duties, Accomplishments and Related Skills:
- Developed, administered, managed, and evaluated the FECA program.
- Processed initial claims. Reviewed injury compensation claims and determined which claims should be controverted or challenged on behalf of the agency. Provided case management services for a diverse group of customers in the Pacific region. Utilized DUICS and ECOMP systems on a daily basis. Updated internal process for command and customers to bring program from paper only to digital only.
- Provided FECA program advice, training, guidance and consultation to the HR Director, the SW HRO management team, managers, safety and occupational health personnel, and employees. Developed and presented recommendations on how work injuries may be reduced, how light duty and return work programs should be used, and how the agency can reduce costs.
- Developed local FECA policies and procedures in accordance with DON and PACFLT policies.
- Managed Drug Free Workplace Program (DFWP). Utilized eScreen website to order and coordinate drug testing for potential employees selected in a testing designated position and for existing employees who fell under other testing criteria. Worked closely with medical review officials, laboratory personnel, and administrative employees for the purpose of obtaining case results, reports and information on testing.
- Provided Health and Wellness Program advice, guidance, consultation and training to managers, supervisors, employees, and HRO personnel.
- Reviewed unemployment claims to determine if claimants are eligible or entitled to unemployment compensation. Responded to state wage inquiries, and challenged claims as needed.
Human Resources Specialist
U.S. Department of the Army
04.2016 - 11.2021
- Company Overview: This is a federal job
- Hours per week: 40
- Series: 0201 Human Resources Management
- Duties, Accomplishments and Related Skills:
- Performed initial processing of workers’ compensation claims. Initial processing required tracking the action and following up with customers to ensure timely and accurate information. Challenged claims that did not meet basic elements according to the Office of Workers' Compensation Program (OWCP).
- Performed claims management of workers’ compensation claims. Responsible for customers at Defense Health Agency (DHA), and in multiple locations, across multiple commands within the Department of Army. Claims management consisted of monitoring claims to ensure documentation was up to date regarding work ability and continued eligibility for benefits under the Federal Employee Compensation Act (FECA) program. Coordinated and worked with local command to return claimants, back to work. Reviewed claims for possible fraud and reported appropriate cases to the investigative unit. Provided training to customers, supervisors and commands. Informed employees about their benefits and use of appeal procedures. Researched and interpreted guidelines, regulations, and procedure manuals concerning program benefits.
- Provided customer service (via phone and email) for a diverse population of customers worldwide. Served as a senior specialist by providing guidance on complex issues to staff members in order to maintain continuity of processes, and consistency of information disseminated. Trained new employees in the systems and processes. Acted as team lead as needed. Utilized various HR systems to include specific systems for OWCP/FECA, Defense Civilian Personnel Data System (DCPDS), Remedy and Defense Finance and Accounting Services (DFAS) system. Assisted with special projects as needed. Evaluated test environments in Benefits Automated Tracking System (BATS) and GRB. Identified and made recommendations for improvements as well as reported errors and issues with HR systems and websites. Created and updated templates (using Microsoft office products) to ensure cohesive and efficient work products. Managed system access procedures for HR specialists to gain access to DCPS and Remedy (payroll systems). Timekeeper for Injury Compensation Center of Excellence (ICCoE).
- Worked with DHA program manager to build chargeback structure (from scratch) for upcoming DHA transition/build according to hierarchy. Worked with DHA personnel to ensure program understanding with chain of command as ABC-C, ICCoE started servicing DHA employees.
- Participated in a peer-to-peer training program. Learned steps for reviewing and processing retirement benefits. Trained peer in basic processes for workers' compensation.
- Volunteered as ABC-C Steering Committee Chair for a year. Held monthly meetings with committee volunteers who represented ABC-C employees (peers). Meetings were used to discuss and develop solutions to problems and concerns brought to us by our peers. Initiated, developed, and successfully pitched ABC-C’s peer-to-peer training program. Planned, organized, and successfully ran an ABC-C holiday party.
Human Resources Clerk - Student Trainee
U.S. Department of the Army
09.2015 - 04.2016
- Company Overview: This is a federal job
- Hours per week: 40
- Series: 0299 Human Resources Management Student Trainee
- This is a time-limited appointment or temporary promotion
- Duties, Accomplishments and Related Skills:
- Initiated all new unemployment claims received. Updated existing claims with mail received in reference to state determinations, hearings, wage audits and any other pertinent documentation received. Analyzed and prioritized daily tasks to ensure timeliness of claims was kept at or above expectations. Organized completed work to ensure a cohesive product for customers, coworkers and supervisor. Assisted unemployment and injury compensation specialists with administrative duties as needed through effective communication, both orally and written.
- Provided customer service (via phone and email) regarding their injury and unemployment compensation claims and the claim process.
- Proficient use and knowledge of automated systems (Defense Civilian Personnel Data System (DCPDS), Benefits Automated Tracking System, (BATS) and electronic Official Personnel Folder (eOPF)) as well as Microsoft office products.
Education
Bachelor of Science - Technical Management
Devry
Chicago, IL04-2011
Skills
- Customer relations
- HR policies and procedures
- Training and mentoring
- Training development
- Microsoft Office Suite
- Compensation and benefits
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Human Resources Manager
Defense Human Resources Activity
04.2022 - Current
Human Resources Specialist
U.S. Department of the Navy
11.2021 - 04.2022
Human Resources Specialist
U.S. Department of the Army
04.2016 - 11.2021
Human Resources Clerk - Student Trainee
U.S. Department of the Army
09.2015 - 04.2016
Bachelor of Science - Technical Management
Devry