Chasity Edinburgh
Memphis,TN
Summary
Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care. Dedicated Teaching Assistant focused on supporting faculty with classroom needs. Successful at maintaining clean and organized supplies, planning activities and leading field trips. Excellent tutor, record keeper and multitasker. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
5
5
years of professional experience
Work History
Associate
Home Depot
01.2023 - 01.2024
- Enhanced team productivity by streamlining communication and implementing efficient project management tools.
- Developed strong client relationships through timely and thorough follow-up on inquiries and concerns.
- Optimized departmental processes with the implementation of innovative strategies, resulting in improved efficiency and reduced costs.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Customer Service Representative
Teleperformance
11.2022 - 12.2022
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Housekeeper
Homewood Suites Hotel
08.2021 - 01.2022
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
Packer Associate
Randstad
03.2021 - 05.2021
- Improved packing efficiency by implementing organized workflows and clearly labeled storage areas.
- Reduced product damage rates by carefully handling items during the packing process.
- Proved successful working within tight deadlines and a fast-paced environment.
- Completed daily orders with expert picking and packing of shipments.
Seasonal Worker
Amazon Sortation Center
08.2020 - 01.2021
- Enhanced customer satisfaction by providing efficient and friendly service during peak holiday seasons.
- Assisted in maintaining a clean and organized store environment, resulting in increased sales and positive customer feedback.
- Supported inventory management tasks by conducting regular stock checks and updating records accordingly.
- Contributed to team success by consistently meeting or exceeding individual sales targets during seasonal periods.
Packer Associate
SMX Staffing
02.2020 - 03.2020
- Improved packing efficiency by implementing organized workflows and clearly labeled storage areas.
- Reduced product damage rates by carefully handling items during the packing process.
- Completed daily orders with expert picking and packing of shipments.
- Protected materials for transport by correctly packaging products in boxes and crates.
Packer Associate
Adecco
03.2019 - 09.2019
- Improved packing efficiency by implementing organized workflows and clearly labeled storage areas.
- Reduced product damage rates by carefully handling items during the packing process.
- Maintained clean and safe work environment, adhering to company safety regulations and policies.
- Collaborated with team members to ensure timely completion of daily packing tasks.
MPLOY SUMMER EXPERIENCE
SUMMER INTERN
06.2019 - 07.2019
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Handed out classroom materials, like pencils, paper, and crayons.
- Graded assignments and reported individual progress to teacher.
- Reviewed lesson material with students individually or in small groups.
- Supervised residential and day treatment children during class and on field trips.
Education
High School Diploma -
Kirby High School
Memphis, TN05.2019
Skills
- Preparing Reports
- Program Support
- Workplace Safety
- Cash Handling
- Progress Reporting
- Attendance Monitoring
- Small Group Supervision
- Classroom Management
- Warehouse Safety
- Box Assembly
- Product Inspection
- Maintaining Equipment
- Data Entry
- Account Updating
Accomplishments
Homer Award (home depot)
Timeline
Associate
Home Depot
01.2023 - 01.2024
Customer Service Representative
Teleperformance
11.2022 - 12.2022
Housekeeper
Homewood Suites Hotel
08.2021 - 01.2022
Packer Associate
Randstad
03.2021 - 05.2021
Seasonal Worker
Amazon Sortation Center
08.2020 - 01.2021
Packer Associate
SMX Staffing
02.2020 - 03.2020
MPLOY SUMMER EXPERIENCE
SUMMER INTERN
06.2019 - 07.2019
Packer Associate
Adecco
03.2019 - 09.2019
High School Diploma -
Kirby High School
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