Summary
Overview
Work History
Education
Skills
Timeline
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Chasity Jones

Plano,TX

Summary

Confident Property Manager, Community Property Manager and Licensed Real Estate Agent that has successfully sold new and preexisting homes in CA and TX along with over 10 years of distinguished performance in the property management, sales, and marketing industry. Responsible for maintaining the communities to a market-ready standard, and always ensuring high-level of service. Dedicated to giving clients first-class professional service and honest advice to enable sound financial decision-making in sales and purchases of real estate. Strong listening skills and creative problem-solving abilities

Overview

9
9
years of professional experience

Work History

Luxury Real Estate Agent

Keller Williams Luxury Collective
Los Angeles, CA
09.2023 - Current
  • Managed real estate transactions from initiation to closing
  • Developed and maintained relationships with the Realtor community
  • Worked and communicated efficiently with customers and team members
  • Followed up with prospects throughout the sale process
  • Maintained and communicated with the loan officers during the loan process
  • Enthusiastically and professionally met and greeted prospective customers
  • Showed residential properties and explained features, value, and benefits of available homes
  • Oversaw and negotiated offers for real estate purchases on clients' behalf
  • Promoted property sales through advertisements, open houses, and participation in multiple listing services
  • Advised prospective clients on current market activities and optimal buying or selling choices
  • Served as a local real estate expert, advising customers on market dynamics and home prices
  • Coordinated appointments with prospective buyers to showcase houses and plots
  • Advertised properties to the general public via networking, brochures, ads, and multiple listing services to maximize exposure
  • Presented properties to potential buyers to address questions or concerns.

Property Manager (Lease Up)

Allen Ohara/University Towers
Riverside, CA
03.2018 - 09.2023
  • Managed and maintained two (2) large commercial building with over 500 tenants.
  • Expanded and increased pre-leased percentage by 15% within six months.
  • Prepare leases, touring models with potential residents, assist with move-in and move our procedures, and complete move-out inspections.
  • Develop financial models including forecasting, margin analysis and pricing policy.
  • Track and evaluate advertising, and all client traffic.
  • Trained leasing professionals on regulatory requirements, company policies, and office procedures.
  • Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.
  • Monitored performance of individual leasing agents and coached on successful strategies..
  • Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local, and federal housing requirements.
  • Drove revenues with thorough understanding and analysis of competition and development of creative marketing programs.
  • Overseen all operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, and audits.
  • Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
  • Planned special events such as lotteries, dedications and project tours.
  • Ensured the smooth runnings of the community in a fast-paced environment.

Property Manager

Toibb Enterprises
Woodland Hills, CA
01.2015 - 03.2018
  • Managed and maintained four (4) large commercial building with over 300 tenants.
  • Managed capital purchases, direct vendors relationships to generate and maintain equipment tracking records.
  • Provided superior customer service and communication to all residents and prospects to enhance customer satisfaction and increase renewals, revenue, reputation, and profitability.
  • Completed lease/renewal paperwork to ensure completion to completion to company standards.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Assisted the Regional Property Manager with the overall operations of the building.
  • Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
  • Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
  • Completed lease/renewal paperwork to ensure completion to completion to company standards..
  • Maintained sufficient number of units market-ready for lease.
  • Developed and implemented marketing strategies to increase occupancy rates.
  • Provided superior customer service and communication to all residents and prospects to enhance customer satisfaction and increase renewals, revenue, reputation, and profitability.
  • Supervised day-to-day operations of entire on-site team, ensuring that all policies and procedures are being followed.
  • Maintained residents' files in accordance with company's standards. and procedures to maintain properties to highest standards.
  • Managed and maintained all aspects of overall community budget and finances.
  • Planned special events such as lotteries, dedications and project tours.
  • Maintained effective on-site staff through interviewing, hiring, and coaching team as necessary.
  • Worked with leasing staff to ensure that leasing/marketing goals are being met.

Education

Real Estate

Allied School of Real Estate
Angeles, TX
01-2016

Bachelor of Science - Business Administration And Management

University of Phoenix
Tempe, AZ
05-2011

Associate of Science - Communication Studies

Mott College
Flint, MI
05-1998

Skills

  • Effective communication and customer service skills
  • Determine leasing opportunities of staff and work on goal setting, improving the performance of each staff member
  • Supervise day-to-day operations of team, ensuring that all policies and procedures are being followed
  • Marketing and Advertising
  • Property Tours and Inspections
  • Computer literate, including Microsoft Office Suite and internet navigation skills
  • Comparative Market Analysis
  • Property Management to the team
  • General office, bookkeeping and sales skills and excellent oral and written communication skills

Timeline

Luxury Real Estate Agent

Keller Williams Luxury Collective
09.2023 - Current

Property Manager (Lease Up)

Allen Ohara/University Towers
03.2018 - 09.2023

Property Manager

Toibb Enterprises
01.2015 - 03.2018

Real Estate

Allied School of Real Estate

Bachelor of Science - Business Administration And Management

University of Phoenix

Associate of Science - Communication Studies

Mott College

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Chasity Jones