Chasity Kirk
Summary
Outgoing and friendly worker delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data-entry and database administration.
Overview
10
10
years of professional experience
Work History
Admin Specialist 1
Arkansas Northeastern College
08.2019 - Current
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Handled mail, packages, emails, document transmissions and other types of data with both manual and automated tracking strategies.
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
- Maintained supplies inventory by checking stock to determine inventory level and ordering new supplies when inventory runs lows.
- Handled incoming and outgoing emails/phone calls.
- Prepared project documents, reports and brochures.
- Scheduled meetings and booked meeting rooms.
Sales Associate
NAPA Auto Parts - Genuine Parts
01.2020 - 07.2020
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
Waitress
Lisa's Kitchen
09.2019 - Current
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest
- Used correct cleaning, sanitizing and food handling procedures to maintain optimal protections for customers
- Cleaned outdoor eating area and indoor dining room by wiping tables, placing trash in receptacles and restocking napkin dispensers
- Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs
- Prepared beverages and filled food orders for customers
- Used cash registers and credit card machines to cash out customers
Teacher
Learn And Grow Academy
06.2019 - 09.2019
- Consulted with parents to build and maintain positive support networks and support continuing education strategies
- Dressed and changed infant and toddler diapers to maintain hygiene
- Applied play-based strategies, including crafts and games, to provide diverse approaches to learning
- Promoted physical, academic and social development by implementing diverse classroom and outside activities
- Educated students in foundational concepts such as shapes, numbers and letters
- Addressed behavioral and learning issues with parents and daycare management
- Maintained accurate and detailed records, including staff and child files on enrollments, attendance, health and safety, emergency contact information and incident reports
- Taught children importance of patience and understanding
- Communicated openly with children's parents about daily activities and behaviors
- Established safe play environment for children
Vet Assistant
B.R. Cato Veterinarian
07.2018 - 06.2019
- Administered medications to animals in treatment on regular, scheduled basis and documented any changes in condition
- Assisted in performing basic exams and tests for all patients
- Provided exemplary customer service to owners by answering animal health questions and educating about positive animal care practices
- Evaluated incoming patients to determine treatment needs and urgency of care
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave under high pressure and high temperature conditions
- Monitored health and behavior of animals by
- Bathed and dipped dogs afflicted with mange or parasitic infestations and applied specific medications for itch relief
- Cleaned and disinfected exam areas, equipment and kennels to prevent spread of disease, control odors and maintain healthy environment
- Processed new patients and updated client records with key information
- Followed all pet care instructions, including dietary needs and medication regimens
Cashier
Dollar General
05.2017 - 06.2018
- Reviewed and resolved differences between accounting information and cash drawer
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
- Checked prices for customers and processed items sold by scanning barcodes
- Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers
- Restocked, arranged and organized merchandise in front lanes to drive product sales
- Operated cash register for cash, check and credit card transactions
- Reviewed weekly sales circulars and monitored price changes
- Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency
- Educated customers on promotions to enhance sales
Education
High School Diploma -
Manila High School
05.2017
Skills
- Guest relations management
- Communication skills
- Food preparation
- Accurate money handling
- Hospitality service expertise
- Child development
- Safety awareness
- Group leadership
- Activity planning
- Materials preparation
- Report writing
- Communications
- Customer service
- Drawer management
- Inventory management
- Friendly demeanor
- Proficient in Microsoft Office Software
- Schedule and calendar management
- Document control
- Administrative support
- Appointment setting
- Report analysis
- Invoice preparation
- Administrative Arrangements
- Data Collection
- Inbound Phone Call Handling
- Calendar Management
- Office Supplies and Inventory
- Calendar Maintenance and Docketing
- Verbal and Written Communication
- Inventory Management
- Event Planning
- Schedule Management
- Visitor Support
- Administrative and Clerical Support
Timeline
Sales Associate
NAPA Auto Parts - Genuine Parts
01.2020 - 07.2020
Waitress
Lisa's Kitchen
09.2019 - Current
Admin Specialist 1
Arkansas Northeastern College
08.2019 - Current
Teacher
Learn And Grow Academy
06.2019 - 09.2019
Vet Assistant
B.R. Cato Veterinarian
07.2018 - 06.2019
Cashier
Dollar General
05.2017 - 06.2018
High School Diploma -
Manila High School
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