Chasity Knighten

I have my own daycare business that I run out of my house for many years dealing with clients and their children. I am a hard worker. I will never back down from a challenge often staying late to finish the task. I have been in the hospitality industry for may years. I am great with customers often times building a rapport with the customers for

guaranteed repeat business as well as great multitasking and I am able to think quick and learn fast.

• Resolved customer complaints efficiently, enhancing guest satisfaction.
• Maintained cleanliness and organization of dining area throughout shifts.
• Upsold menu items, contributing to increased sales revenue.
• Implemented feedback mechanisms to improve service quality consistently.

• Resolved customer inquiries through effective communication and problem-solving techniques.
• Assisted in training new representatives on company policies and customer service protocols.
• Streamlined complaint resolution processes to enhance customer satisfaction and retention.
• Collaborated with cross-functional teams to improve service delivery and operational efficiency.

• Provided exceptional customer service in high-volume dining environment.
• Managed orders and ensured timely delivery of food and beverages.
• Trained new staff on menu items and service standards.
• Collaborated with kitchen staff to optimize food preparation processes.