Chasity Lawson
Atlanta,GA
Summary
Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Customer-oriented General Manager with Number years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments.
Watchful Security Supervisor committed to maximizing facility security and minimizing risks. Monitors facilities with safety of visitors and staff in mind. Leads team of security professionals to protect facilities and guests.
Committed safety leader aiming to fulfill a Security Supervisor opportunity in which honesty and integrity will be highly valued. Well-versed in emergency protocols and basic first-aid. Pragmatic and professional in all situations.
Motivated Job Title skillful working efficiently under pressure and make sound decisions. Exceptional team leader with outstanding work ethic.
Overview
8
8
years of professional experience
Work History
Event Security
Mercedes-Benz Stadium
03.2024 - Current
- Coordinated game officials and event security to foster safety and order.
- Developed curriculum, scheduling trainings and planned district security initiatives.
- Deployed well-coordinated campaigns, events and public relations strategies to promote brand.
- Made decisions with broad and positive impact on security management operations.
- Developed and implemented strategies to prevent and respond to security incidents.
- Worked with compliance team to identify and resolve events of non-compliance.
- Watched for irregular or unusual conditions to prevent security concerns or safety hazards.
- Analyzed data security risks and performed preventive measures.
Security Enforcement Officer
Atlanta Technical college
Atlanta, Ga
03.2024 - 09.2024
- Investigated criminal matters occurring within school and on school property, compiling findings into detailed activity reports.
- Performed conflict resolution between student body, parents, teachers, and administration.
- Provided security and safety to school staff and students.
- Conducted school security inspections.
- Built excellent rapport and working relationship with community to build trust and improve upon communication.
- Obtained information from arrested subjects to conduct debriefings.
- Responded to emergency calls to provide assistance to citizens in need.
- Identified, pursued and arrested suspects and perpetrators of criminal acts.
- Monitored criminal activity in community to identify suspicious activity.
Camera Operator
Dillard’s
04.2023 - 03.2024
- Operated television studio cameras during live production.
- Operated cameras for a variety of live events, including sports, entertainment and news broadcasts.
- Operated CCTV equipment, radios and ancillary equipment to reduce crime, disorder and fear of crime.
- Watched both live and recorded video surveillance footage.
- Maintained close liaison with control rooms, police personnel and CCTV partners in relation to incidents.
- Reported any incidents immediately to local law enforcement.
- Operated and maintained surveillance equipment.
- Recorded time, date and location of incidents.
- Investigated prior incidents on CCTV to prepare reports for local authorities.
- Maintained high awareness towards safety, damage and loss prevention by conducting Number training seminars to associates.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
AP Captain
Macys Department Store
08.2021 - 04.2023
- Observed aircraft safety systems and operational conditions and immediately reported issues.
- Performed comprehensive checklists prior to takeoff to reduce possible safety issues.
- Planned routes, altitudes and speeds to provide fastest, safest and smoothest flights for on-time arrivals and high levels of passenger satisfaction.
- Coordinated with FAA air traffic controllers in safely and smoothly navigating airspace.
- Executed emergency procedures to maintain passenger and cargo safety during unexpected circumstances.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Identified issues, analyzed information and provided solutions to problems.
- Applied effective time management techniques to meet tight deadlines.
- Worked well in a team setting, providing support and guidance.
General Sales
Macys Department Store
12.2020 - 11.2021
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Developed and maintained relationships with customers and suppliers through account development.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
Server
State Farm Arena
02.2021 - Current
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
Loss Prevention Associate
Ross Dress For Less
10.2016 - 08.2017
- Consulted with store managers on bases to perform loss investigations.
- Prepared reports for clients and underwriters regarding property loss features and recommendations for improvement and future needs.
- Increased company understanding of loss control strategies through on-site client training seminars and implementation of new programs.
- Provided loss control reporting for prospects and clients.
Education
Business Management
Southern Crescent Technical College
Griffin, GA08.2017
Diploma -
Eagles Landing High School
McDonough, GA05.2015
Skills
- Administrative Management
- Microsoft Excel
- Google Drive
- Persuasion
- Strategic Planning
- Complex Problem-Solving
- Policy Development and Enforcement
- Sales Promotion
- Supplier Monitoring
- Performance Monitoring and Evaluation
- First responder experience
- Security Planning
- Security management
- Law enforcement assistance
- Incident Management
- CCTV Monitoring
- Threat Assessment
- Surveillance systems
Timeline
Event Security
Mercedes-Benz Stadium
03.2024 - Current
Security Enforcement Officer
Atlanta Technical college
03.2024 - 09.2024
Camera Operator
Dillard’s
04.2023 - 03.2024
AP Captain
Macys Department Store
08.2021 - 04.2023
Server
State Farm Arena
02.2021 - Current
General Sales
Macys Department Store
12.2020 - 11.2021
Loss Prevention Associate
Ross Dress For Less
10.2016 - 08.2017
Business Management
Southern Crescent Technical College
Diploma -
Eagles Landing High School
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