Chasity Mcgowen
Houston,TX
Summary
Responsible HR Assistant with strong knowledge of office administration and common human resources operations. In-depth understanding of customer service, data entry and file management. Highly skilled in reviewing policies and suggesting actionable improvements aligned with industry best practices.
Overview
8
8
years of professional experience
Work History
HR Assistant
Cielo Talent
06.2019 - Current
- Documented human resources records and maintained confidentiality of sensitive personal information.
- Responded to inquiries by answering telephone calls, in-person questions and emails.
- Updated Human Resources Information System (HRIS) database, maintained data accuracy and assisted with system changes.
- Maintained office supplies, distributed mail and processed invoices for payment.
- Ensured accuracy of personnel records by meticulously maintaining confidential files and databases.
- Oversaw and managed hiring process and assisted human resources.
- Maintained compliance with labor laws by conducting thorough audits of HR practices and policies.
- Partnered with management team to coordinate on-boarding and off-boarding processes.
- Managed benefits administration, ensuring accurate enrollment and providing helpful resources for employees.
- Supported coordination of benefits open enrollment activities and process.
- Supported managers in addressing employee relations issues, providing guidance on conflict resolution techniques.
HR Generalist
Karsun Solutions
11.2022 - 12.2023
- Ensured compliance with labor laws, reducing legal risks through regular policy reviews and updates.
- Reviewed and screened applicant resumes to identify qualified candidates.
- Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes, and talent management.
- Collaborated with cross-functional teams to achieve organizational objectives through strategic HR planning.
- Prepared detailed reports on key HR metrics for senior leadership''s review, facilitating informed decision-making related to human resources operations strategy adjustments.
- Served as a trusted advisor to employees at all levels of the organization regarding career development, workplace policies, and conflict resolution.
- Planned and managed recruitment activities for new hires using strategic personnel, staffing, and position management practices.
- Managed benefits administration, ensuring accurate enrollment and timely processing of claims.
- Coached managers on effective performance management techniques, fostering a culture of continuous improvement among staff members.
- Streamlined HR processes for increased efficiency and reduced administrative workload.
HR Executive
McDermott
05.2016 - 08.2019
- Stimulated employee engagement, loyalty, and commitment to values and culture of company, resulting in Number% retention rate increase.
- Oversaw payroll processing, ensuring accurate payments while adhering to strict deadlines for submission.
- Streamlined HR processes by implementing efficient workflows and reducing paperwork.
- Managed complex employee relations issues, conducting investigations and resolving conflicts fairly and efficiently.
- Managed employee recognition programs, celebrating individual and team accomplishments to encourage continued excellence in performance.
- Facilitated open communication channels between employees and management to promote a positive workplace culture.
- Reduced turnover rates by creating a supportive work environment and addressing employee concerns promptly.
- Developed comprehensive onboarding programs to ensure new employees'' smooth transition into the organization.
- Ensured compliance with labor laws and regulations by staying current on industry best practices and updating policies accordingly.
- Conducted thorough employee evaluations to identify areas for improvement, providing constructive feedback and guidance for growth opportunities.
Education
Bachelor Of Business Administration - Business Administration And Management
Lamar University
Beaumont, TXSkills
- Employee Relations
- File Maintenance
- Human resources records
- Benefits Administration
- HR Policies Compliance
- Payroll Administration
- New employee onboarding
- HRIS database management
- Diversity awareness
- Employment law knowledge
- HR policies
- Human Resources Support
- Report Generation
- Computer Literacy
Timeline
HR Generalist
Karsun Solutions
11.2022 - 12.2023
HR Assistant
Cielo Talent
06.2019 - Current
HR Executive
McDermott
05.2016 - 08.2019
Bachelor Of Business Administration - Business Administration And Management
Lamar University
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