Chasity Mckay
Houston,TX
Summary
Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
Work History
Event Security Guard
Contemporary Services Corporation (CSC)
05.2023 - Current
- Monitored crowd behavior to prevent altercations, intervening when necessary to maintain a peaceful atmosphere.
- Enhanced event safety by conducting thorough pre-event security assessments and identifying potential risks.
- Permitted entry with escort for approved persons into secure locations.
- Completed full building and grounds patrols to spot and investigate concerns.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Scanned incoming and outgoing personnel and packages using hand-held wands and x-ray machinery to protect building, assets, and individuals.
- Checked and verified photo identification prior to granting facility access.
Security Officer
Marksman Security Corporation
05.2023 - 10.2023
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Conducted regular patrols of key areas to spot and control security concerns.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
- Regulated vehicle and pedestrian traffic onto building grounds.
- Developed strong relationships with local community members to foster trust between the organization''s security team and its neighbors.
- Ensured proper functioning of security equipment by performing routine inspections, maintenance, and coordinating repairs as needed.
- Evaluated the effectiveness of existing security measures by conducting regular audits on systems, processes, and incident reports to identify areas for improvement.
Security Officer
MGM Resorts
09.2022 - 02.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
Security Officer
Allied Universal Security
11.2021 - 03.2022
- Conducted regular patrols of key areas to spot and control security concerns.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Checked and verified photo identification prior to granting facility access.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Reported suspicious activities and persons to law enforcement.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
FC Associate
Amazon
09.2017 - 03.2020
- Followed procedures at all times for personal and team safety.
- Maintained compliance with company safety policies and called violations to attention of management.
- Operated pallet jacks, forklifts and other heavy equipment to transport merchandise throughout facility.
- Supported warehouse supervisors in daily operations management, meeting deadlines consistently without compromising quality standards.
- Maintained clean and organized workspaces, adhering to health and safety regulations while maximizing productivity.
- Assisted in training new hires, leading to a more knowledgeable and efficient workforce.
- Unloaded deliveries into warehouse and arranged contents in designated storage areas.
- Collaborated with cross-functional teams for seamless integration of warehousing operations, improving overall company performance.
- Selected packing materials based on size, quantity and fragility of package contents.
- Increased customer satisfaction by ensuring timely and precise order fulfillment, maintaining communication throughout the process.
- Participated in continuous improvement projects aimed at optimizing warehouse processes for increased productivity.
- Read and analyzed work orders to verify consistency with merchandise information.
- Improved warehouse efficiency by streamlining processes and optimizing storage layouts.
- Implemented safety protocols, resulting in reduced workplace accidents and a safer work environment.
- Managed shipping documentation accurately to ensure compliance with company policies and regulatory requirements.
- Loaded packages in delivery trucks to assist with physical delivery of products to customers.
- Assisted manager in training new employees to apply strategies and best practices in fulfillment process.
- Examined incoming and outgoing shipments to check accuracy and identify damages and quality standards.
- Selected and filled orders from stock to fulfill customer requirements.
- Prepared and organized envelopes, packages, containers, and pallets with correct merchandise counts.
- Segregated and processed incoming stock and materials to prepare for storage or shipment.
- Received and reviewed new orders, located requested merchandise, and promptly initiated processing.
- Conducted regular cycle counts to reconcile inventory levels and determine accuracy.
- Drove customer satisfaction by successfully completing all returns quickly.
- Picked and packed order items.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
Attractions Hostess
Six Flags Magic Mountain
05.2013 - 08.2015
- Enhanced guest experience by providing exceptional customer service and maintaining a positive attitude.
- Enforced company policies while maintaining cheerful, supportive approach to guests.
- Assisted guests onto rides and found appropriate partners for singletons to maximize ride capacity.
- Kept attraction neat and clean, following company policy and safety guidelines.
- Operated rides to delight guests and contribute to wonderful park experience.
- Submitted work orders and requested immediate assistance when needed to keep attraction in tip-top shape.
- Helped children and families find favorite attractions and characters to optimize guest experience.
- Promoted a positive work environment through active engagement in team meetings and ongoing professional development opportunities.
- Provided accurate information on park attractions, events, and services to enhance visitor satisfaction.
- Maximized revenue generation within the attractions department through upselling additional experiences or merchandise when appropriate.
- Handled guest concerns professionally, offering solutions that met both guest needs and company policies.
- Worked closely with other departments within the park to optimize overall efficiency and create a cohesive guest experience.
- Continuously sought ways to improve guest satisfaction, proactively addressing potential issues and anticipating visitor needs.
- Collaborated with fellow hostesses to ensure seamless transitions between shifts and consistent guest experiences.
- Participated in regular maintenance checks of attractions equipment, reporting any issues promptly for timely resolution.
- Contributed to overall park efficiency by managing wait times and overseeing queue lines.
- Maintained cleanliness of attraction areas, promoting a safe and enjoyable environment for all guests.
Education
High School Diploma -
Oppurtunites 4 Learning
Palmdale, CA05.2015
Skills
- ID Verification
- Perimeter security
- Emergency Response
- Security camera monitoring
- Public Safety
- First Aid Training
- Event evacuation
- Incident Reporting
- Situational Awareness
- Body Language Analysis
- Crowd Control
- Dispatch
- CCTV Monitoring
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Event Security Guard
Contemporary Services Corporation (CSC)
05.2023 - Current
Security Officer
Marksman Security Corporation
05.2023 - 10.2023
Security Officer
MGM Resorts
09.2022 - 02.2023
Security Officer
Allied Universal Security
11.2021 - 03.2022
FC Associate
Amazon
09.2017 - 03.2020
Attractions Hostess
Six Flags Magic Mountain
05.2013 - 08.2015
High School Diploma -
Oppurtunites 4 Learning
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