Chasity Merritt
Grand Prairie,TX
Summary
Energetic professional performs assessments, monitors behavior and helps develop treatment plans. Proven ability to collaborate with multidisciplinary teams to meet patient needs. Offers skills in task prioritization and task management.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Registered Behavior Technician
Behavioral Innovations
02.2023 - 12.2023
- Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
- Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Prevented instances of maladaptive behavior escalation using de-escalation techniques while maintaining a safe environment for both staff members and clients alike.
- Maintained detailed records of client progress, enabling data-driven decision making for intervention adjustments and goal development.
Records Manager
MHMR Tarrant County
07.2021 - 02.2023
- Streamlined records retrieval processes, reducing time spent searching for information.
- Maintained strict compliance with federal, state, and industry-specific record retention requirements through thorough monitoring and reporting processes.
- Established a secure document destruction process, safeguarding sensitive information from unauthorized access.
- Developed comprehensive training programs to improve team productivity and ensure compliance with regulations.
- Conducted regular audits of record keeping systems, identifying areas for improvement and ensuring data accuracy.
- Performed document reproduction, printing documents from electronic sources such as email attachments, PDF files and cloud storage.
Phlebotomist 2
South Georgia Medical Center
12.2019 - 12.2020
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Assisted in the implementation of new electronic medical record systems for efficient patient tracking and accurate documentation.
Customer Service Representative
Mediacom Communications
05.2016 - 12.2019
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Answered constant flow of customer calls with minimal wait times.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Education
Technical in Cosmetology -
Wiregrass Georgia Technical College
Valdosta, GA12.2020
High school diploma or GED in College Prep -
Cook High School
Adel, GA05.2008
Skills
- Applied Behavior Analysis
- Social Skills Development
- Audit preparation
- Software Implementation
- Critical Thinking
- Patient Care
Certification
- Certified Phlebotomy Technician (CPT), American Medical Certification Association, 09/2020, 09/2022
- Clinical Certified Medical Assistant, American Medical Certification Association, 10/2020, 10/2022
- BLS/CPR, American Heart Association, 10/2020, 10/2022
- Cosmetology License
Timeline
Registered Behavior Technician
Behavioral Innovations
02.2023 - 12.2023
Records Manager
MHMR Tarrant County
07.2021 - 02.2023
Phlebotomist 2
South Georgia Medical Center
12.2019 - 12.2020
Customer Service Representative
Mediacom Communications
05.2016 - 12.2019
Technical in Cosmetology -
Wiregrass Georgia Technical College
High school diploma or GED in College Prep -
Cook High School
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