Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chasity M. Woodard

Dallas

Summary

Results-oriented professional with extensive experience spearheading property operations and increasing cash-flow and profits through effective allocation of resources and talent. Dynamic multifamily leader specializing in lease-up strategy, team development, and operational excellence. Proven ability to accelerate occupancy growth, implement scalable training programs, and lead high-performing teams across multiple sites. Recognized for translating corporate vision into actionable, measurable results through data-driven strategies, innovative marketing, and streamlined operations. Trusted partner to senior leadership with a reputation for elevating performance, driving revenue, and enhancing resident experience from lease-up to stabilization.

Overview

8
8
years of professional experience

Work History

Community Manager

Lantower Luxury Living
01.2024 - Current
  • Oversee all operational, financial, and leasing functions for a 350-unit REIT lease-up property, managing a team of seven through all phases of pre-leasing, occupancy growth, and resident retention. Implement strategic marketing, pricing, and resident engagement initiatives to drive revenue and maintain luxury brand standards. Partner with corporate leadership to produce accurate financial reporting, variance analysis, and ensure budget adherence while maintaining compliance with company policies and regulatory requirements.
  • Surpassed pre-lease targets within initial months of opening through competitive market strategies and team performance optimization.
  • Built and developed a cohesive, high-performing team, fostering a culture of accountability, service excellence, and operational efficiency.
  • Maintained premium community standards through vendor oversight, preventive maintenance programs, and proactive resident satisfaction efforts.
  • Coordinated with marketing, construction, and operations teams to ensure seamless execution of lease-up strategy from opening to stabilization.

Property Director

Wood Residential Services
01.2020 - 01.2024
  • Successfully led the stabilization of six new multifamily developments within the Wood Partners portfolio from lease-up through full occupancy between 2020–2024, earning recognition as a top performer for consistently exceeding leasing, revenue, and operational goals.
  • Oversaw payroll / commissions, while managing team of up to 8 and increasing organizational efficiency. Identify customer needs / demands and provide appropriate solutions. Fostered relations with residents and increase retention rate through first-class client service. Spearheaded month end closings and ensure complete adherence to due timelines and regulatory compliance. Managed social media and devise digital campaigns to target potential customers.
  • Augmented revenue streams and increased cash flow and other income on yearly basis by over 50%.
  • Increased percentage of average reviews by 11.6% and reputation management score by 51%.
  • Maintained 0% delinquency average during pandemic 2020.
  • Achieved 65% resident renewals on monthly basis through effective communication.

Assistant Property Director

Wood Residential Services
01.2018 - 01.2020
  • Managed lease-up, acquisition, and transition process, while ensuring zero discrepancies. Negotiated mutually beneficial contracts and oversaw resident communication to resolve queries within due timeframe. Provided top-notch customer service to increase rate of client retention. Led on-site collection efforts, processed payments, and posted charges to ledger accounts to reconcile books.


Education

Associate - Business

Blinn College
College Station, Texas

Skills

  • Lease Up Strategy & Execution
  • Training & Development
  • Process Implementation & SOP Compliance
  • Cross-Functional Collaboration
  • Revenue Growth & Budget Management
  • Marketing Strategy & Branding
  • Performance Coaching & Mentorship
  • Control process optimization
  • Brand reputation management

Timeline

Community Manager

Lantower Luxury Living
01.2024 - Current

Property Director

Wood Residential Services
01.2020 - 01.2024

Assistant Property Director

Wood Residential Services
01.2018 - 01.2020

Associate - Business

Blinn College

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