Chasity Noline
Mesa,AZ
Summary
Dedicated crew member skilled in customer service and complaint resolution. Demonstrated ability to maintain cleanliness and safety while delivering quick service in a team-oriented environment.
Overview
8
8
years of professional experience
Work History
Crew Member
Dunkin Dounuts
Gilbert, Arizona
06.2023 - 10.2023
- Prepared and served beverages and food items to customers efficiently.
- Maintained cleanliness of work areas and equipment throughout shifts.
- Operated cash register, processed transactions, and handled customer payments.
- Collaborated with team members to ensure smooth service during busy periods.
- Followed safety and food handling procedures to maintain a safe environment.
- Participated in training sessions to improve product knowledge and customer service skills.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Served food quickly for positive guest experiences.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Organized and restocked supplies to support operations and team productivity.
- Resolved customer complaints in a professional manner.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Packed fast food products in approved containers, cups, and bags.
- Drove team success by quickly completing assigned tasks.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Presented orders to guests within anticipated service times.
- Adhered to health department regulations regarding food handling procedures.
- Educated customers on menu items, product ingredients and nutritional values.
- Assisted in the preparation of food items such as sandwiches, salads and pizzas.
- Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
Caregiver
Jerry Gerri Care
Scottsdale, Arizona
02.2016 - 10.2023
- Assisted clients with daily living activities and personal care needs.
- Administered medication and monitored client health conditions regularly.
- Maintained a clean and safe living environment for clients at all times.
- Provided companionship and emotional support to enhance client well-being.
- Coordinated transportation for appointments and social activities as needed.
- Communicated effectively with family members regarding client care updates.
- Supported bathing, dressing and personal care needs.
- Maintained clean and well-organized environment for client happiness and safety.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Improved patient outlook and daily living through compassionate care.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Administered prescribed medications on a timely basis following care plan instructions.
- Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
- Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
- Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Followed safe lifting and transferring techniques to transport residents.
- Drove clients to shop for groceries, attend doctor appointments and run errands.
- Monitored vital signs and medication use, documenting variances, and concerning responses.
- Reported concerns to nurse supervisor to promote optimal care.
- Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
Education
Some College (No Degree) - MEDICAL ASSISANT/ PHLEBOTOMIST
Arizona Colleg
Mesa, AZSkills
- Preparation skills
- Customer service
- Cash handling
- Food safety
- Team collaboration
- Complaint resolution
- Quick service
- Effective communication
- Personal care support
- Cleaning and sanitizing
- Heavy lifting
- Housekeeping
- Order management
- Taking orders
- Basic math
- Inventory restocking
- Cleaning
- Safety awareness
- Safety
- Flexible schedule
- Store opening and closing
- Problem-solving
Timeline
Crew Member
Dunkin Dounuts
06.2023 - 10.2023
Caregiver
Jerry Gerri Care
02.2016 - 10.2023
Some College (No Degree) - MEDICAL ASSISANT/ PHLEBOTOMIST
Arizona Colleg