Summary
Overview
Work History
Education
Skills
Timeline
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Chasity Rhoades

Scottsdale,AZ

Summary

Dynamic professional with a proven track record in Operations Management and Teamwork and Collaboration, demonstrated at Quiktrip and beyond. Excelled in enhancing customer satisfaction and team productivity, achieving significant improvements in revenue. Known for exceptional problem-solving abilities and a commitment to excellence, consistently delivering results in fast-paced environments.

Overview

12
12
years of professional experience

Work History

Facility Support Call Management Specialist

Quiktrip
02.2022 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Evaluated employee performance regularly, providing constructive feedback for continuous improvement.
  • Implemented strategic plans to meet company objectives, resulting in increased revenue and market share.

Server

Dennys Restaurant
05.2020 - 08.2021
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Supervisor

Village Inn
01.2013 - 11.2018
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.

Education

High School Diploma -

Polaris High School
Phoenix, AZ
05.2012

Skills

  • Operations Management
  • Business Analysis
  • Organizational Development
  • Human Resources Management
  • Customer Relations
  • Teamwork and Collaboration
  • Time Management
  • Attention to Detail
  • Problem-solving abilities
  • Multitasking
  • Reliability
  • Active Listening

Timeline

Facility Support Call Management Specialist

Quiktrip
02.2022 - Current

Server

Dennys Restaurant
05.2020 - 08.2021

Supervisor

Village Inn
01.2013 - 11.2018

High School Diploma -

Polaris High School

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Chasity Rhoades