Chasity Rose
Shalimar,FL
Summary
Dedicated Veterinary Assistant with extensive experience at Nebel Street Animal Hospital, showcasing expertise in laboratory procedures and emergency care. Excelled in patient bathing and illness assessment, significantly enhancing recovery rates. Known for exceptional adaptability and professionalism, I contributed to a 20% increase in client satisfaction through effective communication and compassionate service.
Veterinary professional prepared for high-energy environments with focus on animal welfare and clinical support. Efficient in assisting with medical procedures and maintaining patient documentation. Known for collaborative teamwork and adaptability in dynamic settings, excelling in animal handling and client communication.
Overview
10
10
years of professional experience
Work History
Veterinary Assistant
Nebel Street Animal Hospital
02.2004 - 05.2006
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
- Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Provided compassionate care for animals during treatment and recovery from illnesses or injuries.
- Ensured accuracy of medical records by diligently documenting all relevant information for each patient visit.
- Facilitated efficient inventory management through regular stock checks, ordering supplies, and organizing storage areas.
- Administered medications to animals in treatment and documented changes in condition.
- Improved client relations through effective communication and education on pet health needs.
- Provided customer support to clients, answering questions and addressing concerns.
- Collaborated with veterinary staff to provide exceptional customer service while managing phone calls and front desk tasks.
- Helped with training of new veterinary assistants and support staff to improve individuals' capabilities.
- Contributed to a clean and safe environment by maintaining surgical instruments, equipment, and facilities.
- Managed kennel duties responsibly ensuring cleanliness comfort safety nutrition hydration exercise monitoring recovering boarding animals.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Supported veterinary team in diagnostic imaging procedures such as radiographs and ultrasounds for accurate diagnoses.
- Implemented proper sterilization procedures to maintain a sanitary work environment and prevent cross-contamination risks.
- Contributed teamwork flexibility adaptability willingness learn new skills support colleagues achieve practice goals objectives.
- Reduced stress for patients with calming techniques during exams and procedures, creating a positive experience.
- Assisted in emergency situations effectively providing first aid or life-saving measures under veterinarian supervision.
- Increased client satisfaction by addressing concerns, answering questions, and offering valuable recommendations for pet care.
- Assisted with euthanasia procedures in humanely and compassionately to minimize suffering.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Promoted preventive care services by educating clients on the importance of routine check-ups, vaccinations, and dental cleanings.
- Collected patient biopsies and blood samples for laboratory analysis.
- Groomed and bathed animals to maintain hygiene and appearance.
- Streamlined appointment scheduling to optimize daily operations and maximize patient throughput.
- Expedited laboratory processing times by collecting samples efficiently for blood work or other testing purposes.
- Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
- Encouraged preventive care, increasing number of pets receiving timely vaccinations and health screenings.
- Maintained medical records and documentation accurately, recording patient histories and treatment plans.
- Improved patient care with diligent follow-up calls to assess recovery of animals post-treatment.
- Supported veterinary diagnostics, preparing samples for laboratory testing to aid in swift treatment planning.
- Increased effectiveness of pet owner communications, providing clear instructions for at-home care and medication administration.
- Streamlined patient admission and discharge processes for increased efficiency and client satisfaction.
- Fostered compassionate atmosphere for animals and pet owners, easing anxiety and building trust.
- Enhanced clinic operations, efficiently scheduling appointments and managing veterinarian calendars.
Veterinary Assistant
West Jefferson Animal Hospital
01.1996 - 07.2002
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
- Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Provided compassionate care for animals during treatment and recovery from illnesses or injuries.
- Ensured accuracy of medical records by diligently documenting all relevant information for each patient visit.
- Administered medications to animals in treatment and documented changes in condition.
- Improved client relations through effective communication and education on pet health needs.
- Provided customer support to clients, answering questions and addressing concerns.
- Collaborated with veterinary staff to provide exceptional customer service while managing phone calls and front desk tasks.
- Contributed to a clean and safe environment by maintaining surgical instruments, equipment, and facilities.
- Managed kennel duties responsibly ensuring cleanliness comfort safety nutrition hydration exercise monitoring recovering boarding animals.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Supported veterinary team in diagnostic imaging procedures such as radiographs and ultrasounds for accurate diagnoses.
- Implemented proper sterilization procedures to maintain a sanitary work environment and prevent cross-contamination risks.
- Contributed teamwork flexibility adaptability willingness learn new skills support colleagues achieve practice goals objectives.
- Reduced stress for patients with calming techniques during exams and procedures, creating a positive experience.
- Assisted in emergency situations effectively providing first aid or life-saving measures under veterinarian supervision.
- Increased client satisfaction by addressing concerns, answering questions, and offering valuable recommendations for pet care.
- Assisted with euthanasia procedures in humanely and compassionately to minimize suffering.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Promoted preventive care services by educating clients on the importance of routine check-ups, vaccinations, and dental cleanings.
- Collected patient biopsies and blood samples for laboratory analysis.
- Groomed and bathed animals to maintain hygiene and appearance.
- Streamlined appointment scheduling to optimize daily operations and maximize patient throughput.
- Expedited laboratory processing times by collecting samples efficiently for blood work or other testing purposes.
- Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
- Participated continuing education training seminars workshops conferences advance knowledge stay current industry trends best practices.
- Encouraged preventive care, increasing number of pets receiving timely vaccinations and health screenings.
- Contributed to public health by assisting in administration of vaccinations and parasite prevention treatments.
- Maintained medical records and documentation accurately, recording patient histories and treatment plans.
- Improved patient care with diligent follow-up calls to assess recovery of animals post-treatment.
- Supported veterinary diagnostics, preparing samples for laboratory testing to aid in swift treatment planning.
- Increased effectiveness of pet owner communications, providing clear instructions for at-home care and medication administration.
- Improved animal recovery rates with meticulous monitoring of vital signs and administering medications as prescribed.
- Streamlined patient admission and discharge processes for increased efficiency and client satisfaction.
- Maintained clean and hygienic clinic environment, reducing risk of cross-contamination and ensuring safety of all animals.
- Enhanced clinic operations, efficiently scheduling appointments and managing veterinarian calendars.
- Fostered compassionate atmosphere for animals and pet owners, easing anxiety and building trust.
- Prepared animals for surgery, including pre-operative care and post-operative monitoring.
- Streamlined administrative tasks to ensure veterinary team could focus on patient care.
Server
Chuck E Cheese
04.1997 - 06.1999
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Maximized table turnover rate by managing reservations and seating arrangements.
Education
Graduate Certificate - K9 Training
National K9
Columbus, OH02-2005
No Degree - Veterinary Technician
Columbus State Community College
Columbus, OH05-2004
Skills
- Cleaning and sanitizing
- Patient restraint
- Vaccine administration
- Laboratory procedures
- Medical record-keeping
- Emergency and preventive care
- Surgical procedures and support
- Pharmacy inventory
- Reception duties
- Intravenous catheterization
- Lab operations
- Patient bathing
- Parasite control
- Pre-anesthetic preparation
- Careful restraint
- Veterinary standards and procedures
- Radiology techniques
- Reception support
- Gowning and gloving procedures
- Anesthesia monitoring
- Multitasking
- Illness assessment and treatment
- Team building
- Professionalism
- Time management abilities
- Adaptability
- Problem-solving aptitude
- Animal Training
Timeline
Veterinary Assistant
Nebel Street Animal Hospital
02.2004 - 05.2006
Server
Chuck E Cheese
04.1997 - 06.1999
Veterinary Assistant
West Jefferson Animal Hospital
01.1996 - 07.2002
Graduate Certificate - K9 Training
National K9
No Degree - Veterinary Technician
Columbus State Community College
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