CHASITY SANTIAGO

Oversaw every phase of supply chain, from purchase order to delivery to invoicing, targeting 100% end-user satisfaction.

• Supported senior company leaders by delivering reports outlining performance to drive process improvements.
• Coordinated with freight OCONUS to provide vendor shipping details and obtain shipping updates.
• Minimized process discrepancies by spearheading budget, supervising staff and controlling inventory and supply management.
• Achieved and maintained customer loyalty by forging long-term relationships based on prompt and courteous service.
• Processed sales orders and handled administrative functions like bookkeeping, purchasing, tracking and credit applications.
• Eliminated process lags by overseeing $4.5 million in logistics assets to fulfill customer demand.

• Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
• Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
• Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
• Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
• Documented residents' mental status, sleep and eating patterns in medical record books.
• Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
• Administered medications to patients and remained vigilant for negative side effects.
• Increased medication and medical terminology knowledge through research and continuing education.
• Supported six residents under long-term care with 90% decrease in behaviors.
• Cared for residents in assisted living facility and delivered high-quality support to meet needs.