Chasity Sorenson
105 Broughton Drive Aiken,SC
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, positive attitude, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
19
19
years of professional experience
Work History
Accounts Receivable & Customer Relations
Tanner Glass & Hardware
Midvale, Utah
01.2022 - Current
- Research on customer accounts as needed to answer inquiries or resolve issues related to projects or pricing matters.
- Communicated with all departments regarding contracts, installation, and warranty issues.
- Accuracy and compliance of purchase orders and signed contracts.
- Collaborated with vendors, suppliers, and staff members across departments to resolve any issues that arose.
- Created and emailed all invoices for payment.
- Ensured proper authorization for all purchases made.
- Verified accuracy of coding, quantity, and pricing on invoices prior to processing.
- Customer support to incoming calls and walk-in customers.
- Processed invoices and payments in accordance with company policies and procedures.
- Maintained accounts receivable files and records in an organized manner.
- Analyzed purchase orders, contracts, spec sheets, and plans.
- Month-end closing reports.
- Accounts receivable aging reports to ensure timely payments.
- Applied mathematical skills to calculate totals, purchase orders, and correct problems with physical and digital files.
- Handled high-volume invoice processing and end-of-the-month reports with minimal supervision. In a timely manner.
- Assisted other departments as needed, if short-staffed.
Manager of Operations & Office
Affordable Rent a Car
Murray, Utah
01.2015 - 01.2022
- Addressed issues related to rental agreements, service quality, or delivery issues.
- Scheduled and managed all deliveries and pick up for employees.
- Scheduled, booked reservations.
- Conducted regular meetings with staff.
- Monthly reports for availability of vehicles and adjusted pricing based on availability.
- Employee attendance, payroll information, vacation requests, etc.
- Implemented strategies to increase customer satisfaction and loyalty.
- Provided leadership and teamwork.
- Conducted reviews for all employees.
- Responded to emails, phone calls, and client and company meetings.
- Resolved conflicts between employees or customers.
- Mentored and trained all new employees.
- Oversaw daily operations, maintaining efficiency and quality standards.
- Washed and prepared vehicles for rent, regardless of weather.
- Negotiated contracts and agreements with vendors and customers to reduce costs and increase sales.
- Proposed and approved modifications to reservations or schedules.
- Delegated work to staff.
- Maintained vehicle fleet with all registrations, repairs, or maintenance issues.
- Repo and accident management.
- Facilities management and supplies.
Accounts Payable & Show Room Manager
Tanner Glass & Hardware
Midvale, Utah
01.2006 - 01.2015
- Entered data into the accounting system accurately.
- Assisted customer with the Hardware and Glass selections.
- Worked with various builders and designers to create a home finish package.
- Assisted all walk-in customers and phone calls.
- Responded to inquiries from vendors regarding invoice status or payment issues.
- Bank statement reconciliation, credit card reconciliations.
- Maintained accounts payable files in an organized manner.
- Prepared checks for payment of vendor invoices on a timely basis.
- Reconciled vendor statements, investigated, and resolved discrepancies.
- Managed vendor relationships through prompt communication of payment.
- Reconciled monthly statements and transactions to keep records accurate and calculate totals, check figures, and correct problems with physical and digital files.
- Matched orders with invoices and recorded required information.
Education
High School Diploma -
Jordan High School
Sandy, UT08-2002
Skills
- Customer Relations
- Management Skills
- Inventory
- Scheduling
- Budgets
- Sales
- Quickbooks
- Employee Relations
- Productive
- Loyal
- Hardworking
- Dedicated
- Social
- A/P
- A/R
- Financial Reporting
Timeline
Accounts Receivable & Customer Relations
Tanner Glass & Hardware
01.2022 - Current
Manager of Operations & Office
Affordable Rent a Car
01.2015 - 01.2022
Accounts Payable & Show Room Manager
Tanner Glass & Hardware
01.2006 - 01.2015
High School Diploma -
Jordan High School
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